AtlasCamp 2015

2016 Recordings Archive

JIRA Service Desk APIs unleashed

Shihab Hamid, Atlassian

We are unleashing connect-capable APIs for JIRA Service Desk at AtlasCamp 2016. Come and learn about the opportunities to build on the fastest growing product in Atlassian's history and open your eyes to new markets in IT and customer support!

We'll dive deep into the APIs available today and take a look at those coming around the corner: from automation using REST APIs to webhooks, through to adding rich capabilities right into the Service Desk user interface. We'll also highlight the opportunities to make complementary add-ons and give you a taste of some of the creative things vendors are doing in this space.