免费开始,按需扩展

大型团队可享受折扣


免费

基本警报和待命管理,适合小型团队

$0
最多 5 名用户

Essentials

警报与事件管理,简便易用

$9
每用户,每月

按年计费或每月收费 $11

免费试用 14 天
无需绑定信用卡

Standard

无限警报与事件管理,注重
灵活性

无限警报与事件管理,注重灵活性

$19
每用户,每月

按年计费或每月收费 $23

免费试用 14 天
无需绑定信用卡

Enterprise

通过提供企业协作和业务可见性实现高级事件管理

$29
每用户,每月

按年计费或每月收费 $35

免费试用 14 天
无需绑定信用卡

Features

Free

Essentials

Standard

Enterprise

Alerts & Notifications

Number of Alerts

Free

Unlimited

Essentials

Unlimited

Standard

Unlimited

Enterprise

Unlimited

E-mail Notifications

Free

Unlimited

Essentials

Unlimited

Standard

Unlimited

Enterprise

Unlimited

Android/iOS Push Notifications

Free

Unlimited

Essentials

Unlimited

Standard

Unlimited

Enterprise

Unlimited

SMS/Voice Notifications (US & Canada)

Free

100 SMS notifications (account-wide)

Essentials

# of users x100

Standard

Unlimited

Enterprise

Unlimited

SMS/Voice Notifications (International)

Free

100 SMS notifications (account-wide)

Essentials

# of users x25

Standard

Unlimited

Enterprise

Unlimited

Additional SMS/Voice Notifications (US & Canada)

Free

 

Essentials

$0.10 per notification

Standard

Free

Enterprise

Free

Additional SMS/Voice Notifications (International)

Free

 

Essentials

$0.35 per notification

Standard

Free

Enterprise

Free

Features

Free

Essentials

Standard

Enterprise

Access to Opsgenie APIs

API Request Limits

Free

# of users x1000

Essentials

# of users x1000

Standard

Unlimited

Enterprise

Unlimited

Features

Free

Essentials

Standard

Enterprise

Mobile Apps

iOS App

Free

Essentials

Standard

Enterprise

Android App

Free

Essentials

Standard

Enterprise

Opsgenie for BlackBerry Dynamics

Free

 

Essentials

Standard

Enterprise

Features

Free

Essentials

Standard

Enterprise

Teams

Team-Based Organization and Visibility

Free

Essentials

Standard

Enterprise

Data Segmentation

Free

Essentials

Standard

Enterprise

Features

Free

Essentials

Standard

Enterprise

On-call management

Schedules

Free

Essentials

Standard

Enterprise

Escalations

Free

Essentials

Standard

Enterprise

Routing Rules

Free

Essentials

Standard

Enterprise

Features

Free

Essentials

Standard

Enterprise

Reliable alerting

Optional Alert Fields

Free

Essentials

Standard

Enterprise

Alert Lifecycle Tracking

Free

Essentials

Standard

Enterprise

Alert Classification (Tags)

Free

Essentials

Standard

Enterprise

Features

Free

Essentials

Standard

Enterprise

Monitoring integrations

Monitoring Integrations

Free

Essentials

Standard

Enterprise

Features

Free

Essentials

Standard

Enterprise

Chatops integrations

ChatOps Integrations

Free

Essentials

Standard

Enterprise

Features

Free

Essentials

Standard

Enterprise

Rich actionable alerts

Automated Opsgenie Actions

Free

 

Essentials

 

Standard

Enterprise

Advanced Alert Enrichment

Free

 

Essentials

 

Standard

Enterprise

Advanced Alert Customization

Free

 

Essentials

 

Standard

Enterprise

Custom Alert Actions

Free

 

Essentials

 

Standard

Enterprise

Alert and Notification Policies

Free

 

Essentials

 

Standard

Enterprise

Features

Free

Essentials

Standard

Enterprise

Customizable/flexible bi-directional integrations

Built-in Integration with Jira Software

Free

 

Essentials

Standard

Enterprise

Built-in Integration with Jira Service Desk

Free

 

Essentials

Standard

Enterprise

Outbound Integrations

Free

 

Essentials

 

Standard

Enterprise

Bi-directional Integrations with ITSM Tools

Free

 

Essentials

 

Standard

Enterprise

Integrations with In-house/On-premise Systems

Free

 

Essentials

 

Standard

Enterprise

Action Mappings System

Free

 

Essentials

 

Standard

Enterprise

Features

Free

Essentials

Standard

Enterprise

Advanced call center

Incoming Phone Call Routing

Free

 

Essentials

 

Standard

Enterprise

Incoming Phone Call Routing (Phone Number)

Free

 

Essentials

 

Standard

$10 per num/month (1 free)

Enterprise

$10 per num/month (1 free)

Incoming Phone Call Routing (US & Canada)

Free

 

Essentials

 

Standard

$0.10 per minute (100 minutes free)

Enterprise

$0.10 per minute (100 minutes free)

Incoming Phone Call Routing (International)

Free

 

Essentials

 

Standard

$0.35 per minute

Enterprise

$0.35 per minute

Features

Free

Essentials

Standard

Enterprise

Advanced operations tooling

Heartbeat Monitoring

Free

 

Essentials

 

Standard

Enterprise

Features

Free

Essentials

Standard

Enterprise

Access management

Single Sign-On

Free

 

Essentials

 

Standard

Enterprise

Features

Free

Essentials

Standard

Enterprise

Service-based organization

Team-Based Service Management

Free

 

Essentials

Standard

Enterprise

Service Status Pages

Free

 

Essentials

Standard

Enterprise

Service-to-service Relationships

Free

 

Essentials

Standard

Enterprise

Service Operations through APIs

Free

 

Essentials

 

Standard

Enterprise

Service Subscriptions

Free

 

Essentials

 

Standard

 

Enterprise

Service and Infrastructure Health Analysis

Free

 

Essentials

 

Standard

 

Enterprise

External Services

Free

 

Essentials

 

Standard

 

Enterprise

Features

Free

Essentials

Standard

Enterprise

Incident management

Incidents

Free

 

Essentials

100 incidents per month (account-wide)

Standard

Unlimited

Enterprise

Unlimited

Manual Alert to Incident Roll-up

Free

 

Essentials

Standard

Enterprise

Incident Timeline

Free

 

Essentials

Standard

Enterprise

ChatOps Integrations for Incident Management

Free

 

Essentials

Standard

Enterprise

Automatic Alert to Incident Roll-up

Free

 

Essentials

 

Standard

Enterprise

Incident Investigation

Free

 

Essentials

 

Standard

Enterprise

Incident Operations through API

Free

 

Essentials

 

Standard

Enterprise

Incident Command Center

Free

 

Essentials

 

Standard

 

Enterprise

Incident Templates

Free

 

Essentials

 

Standard

 

Enterprise

Advanced Post Incident Analysis

Free

 

Essentials

 

Standard

 

Enterprise

Incident Postmortems

Free

 

Essentials

Up to 5 postmortems per month

Standard

Unlimited

Enterprise

Unlimited

Features

Free

Essentials

Standard

Enterprise

Company-wide communication

Web Conference Bridge

Free

 

Essentials

 

Standard

 

Enterprise

Free Stakeholder Communications

Free

 

Essentials

 

Standard

 

Enterprise

Features

Free

Essentials

Standard

Enterprise

Enterprise scalability & control

Data Encryption

Free

 

Essentials

 

Standard

 

Enterprise

Custom User Roles

Free

 

Essentials

 

Standard

Enterprise

Central Notification Rule Management

Free

 

Essentials

 

Standard

Enterprise

Features

Free

Essentials

Standard

Enterprise

Advanced reporting & analytics

Downloadable & Schedulable Reports

Free

 

Essentials

Standard

Enterprise

Resource Usage Reports

Free

 

Essentials

Standard

Enterprise

Monthly Overview Analytics

Free

 

Essentials

 

Standard

Enterprise

Operational Efficiency Analytics

Free

 

Essentials

 

Standard

Enterprise

User & Team Productivity Analytics

Free

 

Essentials

 

Standard

Enterprise

On-call Analytics

Free

 

Essentials

 

Standard

Enterprise

Conference Attendance & Efficiency Analytics

Free

 

Essentials

 

Standard

 

Enterprise

Post Incident Analysis Reporting

Free

 

Essentials

 

Standard

 

Enterprise

Service and Infrastructure Health Analysis

Free

 

Essentials

 

Standard

 

Enterprise

DevOps Metrics

Free

 

Essentials

 

Standard

Enterprise

Features

Free

Essentials

Standard

Enterprise

Support

Data Retention

Free

3 months

Essentials

6 months

Standard

1 year

Enterprise

Unlimited

Customer Support Coverage

Free

Community

Essentials

E-mail & chat

Standard

E-mail & chat

Enterprise

24/7 e-mail, chat & phone

定价常见问题

如何使用 14 天免费试用? 显示详情 +
  

注册后,您可以使用该功能 14 天。试用期间我们不会要求您提供信用卡,您可以免费试用 Opsgenie。来电功能将按需提供。请联系我们了解详细信息。

我是否可以随时升级或降级? 显示详情 +

是,您随时可以在产品中的计费页面上进行升级或降级。如果升级,您将立即获得相应功能,并需要支付当前结算周期的差额。如果您降级,则需要为当前订阅期付费,在当前订阅期结束后,您需要为新套餐付费。

我可以选择哪些付款方式? 显示详情 +

我们接受所有主要信用卡,包括 Visa、Mastercard、Discover 和 American Express。年度订购计划可使用采购订单和离线付款选项。请联系我们。

我的 Opsgenie 订阅费将是多少? 显示详情 +

我们的订阅模式提供折扣价,具体取决于购买的用户数量。您可以在下面找到每种计划的边际价格明细表。您还可以使用我们的计算器根据团队规模计算月费。

试用结束后会怎样? 显示详情 +

试用期到期之前,我们的 Opsgenie 支持团队将给您发送电子邮件。如果您决定继续使用 Opsgenie,则可以选择其中一种付费计划,并使用信用卡付款;如果您希望通过发票付款,请联系我们的销售团队。您的试用帐户将成为您的永久帐户,并且所有配置和数据将保持不变。 

如果您决定在 14 天试用期结束时不支付费用,则您的帐户将转换为 Free 计划,并且 Free 计划中不可用的功能将被禁用。

用户类型之间有什么区别? 显示详情 +

Opsgenie 中有两种不同的用户结构:响应者用户和利益相关者用户。

每个需要查看和接收通知、对警报/事件采取行动并进行配置的用户,均需拥有响应者用户许可证。

利益相关者许可证适用于仅需要针对正在进行的事件进行通知并跟踪其状态的用户。利益相关者用户可以通过电子邮件和移动推送了解事务,但无权通过短信接收通知。

利益相关者用户可免费使用,并包含在 Enterprise 计划中。在基于用户数量的定价模式中,只有响应者用户才被视为用户。

如果我需要额外的资源怎么办? 显示详情 +

对于资源有限的 Essentials 计划,一旦您达到每月的 SMS/语音资源限制,我们将向您发送一封电子邮件。从那时起,您将需要支付额外的资源使用费用,这在上面的详细信息部分中已经提到。 
对于 Free 计划,如果您达到每月限制,您将无法获得更多资源。

如何收取来电费用? 显示详情 +

计划中未包含每个来电号码的月费 $10。如果您的计划不包括分钟数,或者如果您超出计划分钟数,则转接到美国或加拿大的呼叫每分钟收费 $0.10,转接到所有其他目的地的呼叫每分钟 $0.35。 

Standard 和 Enterprise 帐户包括一个来电号码和 100 分钟打往美国/加拿大目的地的来电。

SMS 和语音通知在 Standard 和 Enterprise 计划中真的不受限制吗? 显示详情 +

对于 Standard 计划和 Enterprise 计划,SMS 和语音通知没有预设限制。但是,国际 SMS 和语音通知的价格可能非常昂贵,尤其是在世界某些地区。如果 Opsgenie 确定使用情况异常或不合理,我们保留将客户转移到基于使用情况的计划的权利。如有任何疑问,请联系支持。

您是否支持国际 SMS 和语音通知? 显示详情 +

是的,我们支持向所有国家/地区发送短信通知,并向 170 多个国家/地区发送语音通知。要查看受支持国家/地区的完整列表,请单击此处

Opsgenie 可与您使用的工具无缝协作