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Nous proposons des remises pour les équipes de grande taille


Gratuit

Gestion des alertes et des astreintes de base pour les petites équipes

0 $
Jusqu'à cinq utilisateurs

Essentials

Gestion des alertes et des astreintes de base, optimisée pour plus de simplicité

9 $
par utilisateur, par mois

Facturation annuelle ou 11 $ par mois

Gratuit pendant 14 jours
Aucune carte de crédit nécessaire

Standard

Advanced Alerting and On-Call Management, Built for
Flexibility

Gestion des alertes et des astreintes avancée, optimisée pour plus de flexibilité

19 $
par utilisateur, par mois

Facturation annuelle ou 23 $ par mois

Gratuit pendant 14 jours
Aucune carte de crédit nécessaire

Enterprise

Gestion des incidents, communication et collaboration de qualité professionnelle, visibilité métier

29 $
par utilisateur, par mois

Facturation annuelle ou 35 $ par mois

Gratuit pendant 14 jours
Aucune carte de crédit nécessaire

Features

Free

Essentials

Standard

Enterprise

Alerts & Notifications

Number of Alerts

Free

Unlimited

Essentials

Unlimited

Standard

Unlimited

Enterprise

Unlimited

E-mail Notifications

Free

Unlimited

Essentials

Unlimited

Standard

Unlimited

Enterprise

Unlimited

Android/iOS Push Notifications

Free

Unlimited

Essentials

Unlimited

Standard

Unlimited

Enterprise

Unlimited

SMS/Voice Notifications (US & Canada)

Free

100 SMS notifications (account-wide)

Essentials

# of users x100

Standard

Unlimited

Enterprise

Unlimited

SMS/Voice Notifications (International)

Free

100 SMS notifications (account-wide)

Essentials

# of users x25

Standard

Unlimited

Enterprise

Unlimited

Additional SMS/Voice Notifications (US & Canada)

Free

 

Essentials

$0.10 per notification

Standard

Free

Enterprise

Free

Additional SMS/Voice Notifications (International)

Free

 

Essentials

$0.35 per notification

Standard

Free

Enterprise

Free

Access to Opsgenie APIs

API Request Limits

Free

# of users x1000

Essentials

# of users x1000

Standard

Unlimited

Enterprise

Unlimited

Mobile Apps

iOS App

Free

Essentials

Standard

Enterprise

Android App

Free

Essentials

Standard

Enterprise

Opsgenie for BlackBerry Dynamics

Free

 

Essentials

Standard

Enterprise

Teams

Team-Based Organization and Visibility

Free

Essentials

Standard

Enterprise

Data Segmentation

Free

Essentials

Standard

Enterprise

On-call management

Schedules

Free

Essentials

Standard

Enterprise

Escalations

Free

Essentials

Standard

Enterprise

Routing Rules

Free

Essentials

Standard

Enterprise

Reliable alerting

Optional Alert Fields

Free

Essentials

Standard

Enterprise

Alert Lifecycle Tracking

Free

Essentials

Standard

Enterprise

Alert Classification (Tags)

Free

Essentials

Standard

Enterprise

Monitoring integrations

Monitoring Integrations

Free

Essentials

Standard

Enterprise

Chatops integrations

ChatOps Integrations

Free

Essentials

Standard

Enterprise

Rich actionable alerts

Automated Opsgenie Actions

Free

 

Essentials

 

Standard

Enterprise

Advanced Alert Enrichment

Free

 

Essentials

 

Standard

Enterprise

Advanced Alert Customization

Free

 

Essentials

 

Standard

Enterprise

Custom Alert Actions

Free

 

Essentials

 

Standard

Enterprise

Alert and Notification Policies

Free

 

Essentials

 

Standard

Enterprise

Customizable/flexible bi-directional integrations

Outbound Integrations

Free

 

Essentials

 

Standard

Enterprise

Bi-directional Integration with Jira Software

Free

 

Essentials

Standard

Enterprise

Bi-directional Integration with Jira Service Desk

Free

 

Essentials

Standard

Enterprise

Bi-directional Integrations with ITSM Tools

Free

 

Essentials

 

Standard

Enterprise

Integrations with In-house/On-premise Systems

Free

 

Essentials

 

Standard

Enterprise

Action Mappings System

Free

 

Essentials

 

Standard

Enterprise

Advanced call center

Incoming Phone Call Routing

Free

 

Essentials

 

Standard

Enterprise

Incoming Phone Call Routing (Phone Number)

Free

 

Essentials

 

Standard

$10 per num/month (1 free)

Enterprise

$10 per num/month (1 free)

Incoming Phone Call Routing (US & Canada)

Free

 

Essentials

 

Standard

$0.10 per minute (100 minutes free)

Enterprise

$0.10 per minute (100 minutes free)

Incoming Phone Call Routing (International)

Free

 

Essentials

 

Standard

$0.35 per minute

Enterprise

$0.35 per minute

Advanced operations tooling

Heartbeat Monitoring

Free

 

Essentials

 

Standard

Enterprise

Access management

Single Sign-On

Free

 

Essentials

 

Standard

Enterprise

Service-based organization

External Services

Free

 

Essentials

 

Standard

 

Enterprise

Service Status Pages

Free

 

Essentials

 

Standard

 

Enterprise

Service Subscriptions

Free

 

Essentials

 

Standard

 

Enterprise

Service and Infrastructure Health Analysis

Free

 

Essentials

 

Standard

 

Enterprise

Team-Based Service Management

Free

 

Essentials

 

Standard

 

Enterprise

Incident management

Planning and Scenarios

Free

 

Essentials

 

Standard

 

Enterprise

Alert to Incident Roll-up

Free

 

Essentials

 

Standard

 

Enterprise

Incident Command Center

Free

 

Essentials

 

Standard

 

Enterprise

Advanced Post Incident Analysis

Free

 

Essentials

 

Standard

 

Enterprise

Incident Postmortems

Free

 

Essentials

 

Standard

 

Enterprise

Real time incident event tracking

Free

 

Essentials

 

Standard

 

Enterprise

Company-wide communication

Web Conference Bridge

Free

 

Essentials

 

Standard

 

Enterprise

Free Stakeholder Communications

Free

 

Essentials

 

Standard

 

Enterprise

Enterprise scalability & control

Data Encryption

Free

 

Essentials

 

Standard

 

Enterprise

Custom User Roles

Free

 

Essentials

 

Standard

Enterprise

Central Notification Rule Management

Free

 

Essentials

 

Standard

Enterprise

Advanced reporting & analytics

Downloadable & Schedulable Reports

Free

 

Essentials

Standard

Enterprise

Resource Usage Reports

Free

 

Essentials

Standard

Enterprise

Monthly Overview Analytics

Free

 

Essentials

 

Standard

Enterprise

Operational Efficiency Analytics

Free

 

Essentials

 

Standard

Enterprise

User & Team Productivity Analytics

Free

 

Essentials

 

Standard

Enterprise

On-call Analytics

Free

 

Essentials

 

Standard

Enterprise

Conference Attendance & Efficiency Analytics

Free

 

Essentials

 

Standard

 

Enterprise

Post Incident Analysis Reporting

Free

 

Essentials

 

Standard

 

Enterprise

Service and Infrastructure Health Analysis

Free

 

Essentials

 

Standard

 

Enterprise

Incident Postmortems

Free

 

Essentials

 

Standard

 

Enterprise

Support

Data Retention

Free

3 months

Essentials

6 months

Standard

1 year

Enterprise

Unlimited

Customer Support Coverage

Free

Community

Essentials

E-mail & chat

Standard

E-mail & chat

Enterprise

24/7 e-mail, chat & phone

FAQ sur les tarifs

How does the 14-day free trial work?show details +

After signup, you get access to the features for 14 days. We don't require a credit card during the trial so that you can try Opsgenie obligation-free. Incoming Call feature will be available on demand. Please contact us for details.

Can I upgrade or downgrade anytime?show details +

Yes, you can upgrade or downgrade anytime from within the product on the billing page. If you upgrade, you’ll get the functionality right away and be billed the difference for your current billing cycle. If you downgrade, you’ll be billed for the current subscription period and after your current subscription period ends, you’ll be billed for the new plan.

What are my payment options?show details +

We accept all major credit cards including Visa, Mastercard, Discover, and American Express. Purchase orders and offline payment options are available for annual subscription plans. Please contact us for details.

What will my Opsgenie subscription cost?show details +

Our subscription model includes discounted prices depending on the volume of users purchased. Below you can find the detailed table of marginal prices per each plan. You can also use our calculator to calculate your monthly price for your team size.

View our subscription model.

What happens when my trial ends?show details +

Our Opsgenie support team will e-mail you before your trial expires. If you decide to continue to use Opsgenie, you can choose one of the paid plans and pay by credit card or contact our sales team if you wish to pay by invoice. Your trial account will become your permanent account, and all your configurations and data will remain intact.

If you decide not to start paying at the end of your 14-day trial, your account will be converted to the Free plan, and features that are not available in Free plan will be disabled.

What is the difference between the user types?show details +

There are two different user structures in Opsgenie: Responder Users and Stakeholder Users.

  • Each user who needs to view, receive notifications, act on the alerts/incidents, and make configurations would need to have a Responder User license.
  • Stakeholder licenses are for users who just need to be notified for the ongoing incidents and follow their status. Stakeholder users can be notified of issues through email and mobile push, but do not have access to receive notifications via SMS.

Stakeholder Users are available for free and included in the Enterprise plan. Only the Responder Users are counted as a user in our per user pricing.

What if I need extra resources?show details +

For the Essentials plan which has limited resources, once you reach your monthly SMS/voice resource limits, we will send you an e-mail. You will be charged for the extra resource usages from that point, which are given above in the details section.
For the Free plan, you cannot get additional resources if you reach your monthly limit.

How am I charged for incoming call usage?show details +

There is a $10 monthly fee for each incoming call number that is not included in your plan. If your plan does not include minutes, or if you exceed your plan minutes, each call is charged at $0.10 per minute for calls forwarded to the U.S. or Canada and $0.35 per minute for calls forwarded to all other destinations.

Standard and Enterprise accounts include an incoming call number and 100 minutes of incoming calls to US/Canada destinations.

Are SMS & voice notifications really unlimited on Standard & Enterprise plan?show details +

There is no pre-set limit on SMS & voice notifications for Standard & Enterprise Plans. However, international SMS & voice notifications can be terribly expensive, particularly in some parts of the world. If Opsgenie determines that the usage is abnormal or unreasonable, we reserve the right to move the customer to a usage based plan. For any questions, please contact support.

Do you support international SMS & Voice notifications?show details +

Yes, we support SMS notifications to every country and voice notifications to over 170 countries. To view the full list of supported countries, click here.

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