What is a bug and issue tracking tool?
Bug and issue tracking tools help software teams find, record, and track bugs in their software. It's critical that everyone on your team is able to find and record bugs, and even more important, assign them to the right team members at the right time. A great bug and issue tracking tool gives your team a single view of all items in the backlog, regardless of whether the work item is a bug or a task related to new feature development. Having a single source of truth of all issue types helps teams prioritize against their big picture goals, while continually delivering value to their customers.
Jira Software for bug tracking
Quickly capture, assign and prioritize bugs with Jira Software and track all aspects of the software development cycle. Jira's powerful workflow engine provides a clear view of a bug's status, and automation keeps you in the know with notifications as issues transition from backlog to done. Jira Software is the connective tissue for your software team, giving you full visibility and control of your products' end-to-end development.
Capture and track bugs in your software
Capture bugs anywhere in your software projects with Jira Software. Once you've identified a bug, create an issue and add all relevant details, including descriptions, severity level, screenshots, version, and more. Issues can represent anything from a software bug, a project task to a leave request form, and each unique issue type can have its own custom workflow.
Assign and prioritize with ease
Once bugs are captured, prioritize them based on the level of importance, urgency, and the team's capacity. Assign bugs with a few keystrokes and prioritize them by dragging and dropping them in your team's backlog or to-do column. By having a single source of truth, you can keep everyone on the same page and ensure the team is working on the highest priority items first.
Track bugs from backlog to done
Always stay in the know by tracking bugs and issues through your team's workflow. Jira Software has a powerful workflow engine, planning features, comprehensive search, and reporting capabilities designed to help you find, record, and track bugs in your software.
Go from backlog to release with ease
Once these bugs have been captured and prioritized in the backlog, software engineers can create a new branch in their source code management tool, such as Bitbucket, and begin fixing the bug directly from the Jira Software ticket. As the bug moves through the workflow towards completion and deployment, Jira Software will automatically update the ticket to reflect pull requests, merges, builds, and more, ensuring everyone on your team is always on the same page.
Build better software with seamless integrations
Connecting Jira Software with Bitbucket, Github, Jenkins, or your favorite tools help your team work better together.
Connect your entire workflow with automation
Whether your team is using Bitbucket, Slack, or any other third-party, automation keeps Jira up to date so you don't have to.
Automate in seconds & never start from scratch
Jira comes with built-in automation rule templates so you can get started easily. Whether you want to auto-assign bugs or automate your releases in a few clicks.
Best practices for bug tracking in Jira Software
Empower your team with the right information: Ensure bugs are well documented, so engineers have the specifics needed to diagnose or fix the bug. To capture key details faster, create custom fields in Jira. Learn more
Quickly assign and prioritize: Automatically assign bugs to individuals based priority and send notifications with automation in Jira. Learn more
Ensure bugs are re-solved on time: Create and customize a workflow specifically for bugs so the team can focus on managing and resolving them efficiently and effectively. Learn more
Take your bug resolution process to the next level: Reduce manual tasks for your team and let Jira automation inform any watchers of fixes, new releases, and more. Learn more
Integrate Jira with your dev tools: Save time by passing information directly to engineers, and gain visibility into your development pipeline right from Jira. Learn more
Explore more Jira Software best practices.