Bug tracking done right with Jira Software

Capture, track, resolve and report on bugs and issues throughout your entire development process.

What is a bug and issue tracking tool?

Bug and issue tracking tools help software teams find, record, and track bugs in their software. It's critical that everyone on your team is able to find and record bugs, and even more important, assign them to the right team members at the right time. A great bug and issue tracking tool gives your team a single view of all items in the backlog, regardless of whether the work item is a bug or a task related to new feature development. Having a single source of truth of all issue types helps teams prioritize against their big picture goals, while continually delivering value to their customers. 

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Jira Software for bug tracking

Quickly capture, assign and prioritize bugs with Jira Software and track all aspects of the software development cycle. Jira's powerful workflow engine provides a clear view of a bug's status, and automation keeps you in the know with notifications as issues transition from backlog to done. Jira Software is the connective tissue for your software team, giving you full visibility and control of your products' end-to-end development.

Creating issue

Capture and track bugs in your software

Capture bugs anywhere in your software projects with Jira Software. Once you've identified a bug, create an issue and add all relevant details, including descriptions, severity level, screenshots, version, and more. Issues can represent anything from a software bug, a project task to a leave request form, and each unique issue type can have its own custom workflow.

Assign and prioritize with ease

Once bugs are captured, prioritize them based on the level of importance, urgency, and the team's capacity. Assign bugs with a few keystrokes and prioritize them by dragging and dropping them in your team's backlog or to-do column. By having a single source of truth, you can keep everyone on the same page and ensure the team is working on the highest priority items first.

Assigning and prioritizing tickets
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Track bugs from backlog to done

Always stay in the know by tracking bugs and issues through your team's workflow. Jira Software has a powerful workflow engine, planning features, comprehensive search, and reporting capabilities designed to help you find, record, and track bugs in your software.

Stay up to date with notifications

Ensure the right people are notified at the right time. New bugs can be routed to the correct team member immediately. Notifications within Jira are not just @mentions, but can also be configured to update someone automatically when a status change occurs. Customize your project, so as things change, Jira Software will keep everyone in sync.

Preview of tickets assigned to one person

Go from backlog to release with ease

Once these bugs have been captured and prioritized in the backlog, software engineers can create a new branch in their source code management tool, such as Bitbucket, and begin fixing the bug directly from the Jira Software ticket. As the bug moves through the workflow towards completion and deployment, Jira Software will automatically update the ticket to reflect pull requests, merges, builds, and more, ensuring everyone on your team is always on the same page.

Integrating code with tickets

Build better software with seamless integrations

Connecting Jira Software with Bitbucket, Github, Jenkins, or your favorite tools help your team work better together.

Jira integrating with apps

Connect your entire workflow with automation

Whether your team is using Bitbucket, Slack, or any other third-party, automation keeps Jira up to date so you don't have to.

Workflow through Jira

Automate in seconds & never start from scratch

Jira comes with built-in automation rule templates so you can get started easily. Whether you want to auto-assign bugs or automate your releases in a few clicks.

Best practices for bug tracking in Jira Software

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Empower your team with the right information: Ensure bugs are well documented, so engineers have the specifics needed to diagnose or fix the bug. To capture key details faster, create custom fields in Jira. Learn more

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Quickly assign and prioritize: Automatically assign bugs to individuals based priority and send notifications with automation in Jira. Learn more

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Ensure bugs are re-solved on time: Create and customize a workflow specifically for bugs so the team can focus on managing and resolving them efficiently and effectively. Learn more

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Take your bug resolution process to the next level: Reduce manual tasks for your team and let Jira automation inform any watchers of fixes, new releases, and more. Learn more

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Integrate Jira with your dev tools: Save time by passing information directly to engineers, and gain visibility into your development pipeline right from Jira. Learn more

Explore more Jira Software best practices.

Ready to get started? Import your bugs and issues into Jira Software Cloud today!