Before, it was complex to figure out who to call when we or a client detected an issue, and it took time to manually call the right person. Jira Service Management [Data Center] helps us get the right people online at the right time.
—Renato Klarić, Site Reliability Manager, Infobip
Deliver, operate and support great service experiences at scale with ITIL-certified capabilities such as request, incident, problem, change, and knowledge management.
Asset & configuration management
Track assets and configuration items to gain visibility into critical relationships between applications, services, the underlying infrastructure, and other key dependencies.
Offer diverse teams an intuitive and easy way to shape processes to fit their needs via a portal, knowledge base, and agent queues.
Simple plans for teams of any size
Complete control of your environment
Active/active clustering for high availability
Annual term license + maintenance
Optimized for AWS or Azure deployment
SAML 2.0 and OpenID Connect support
Atlassian-supported disaster recovery
Project and issue archiving for improved performance