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クラウドの価格


アトラシアンは 2019 年 10 月 3 日より Cloud 製品の価格を変更します。

過去 1 年間で、Cloud プラットフォームと製品をモダナイズおよび構築し、未来に向けた多くの機能強化を行ってきました。未来を見据え、高度なインシデント管理機能の開発、新しいアジャイル開発エクスペリエンスの設計、コンテンツ作成とコラボレーションエクスペリエンスの再考、クラウドインフラストラクチャの強化、統合の強化などを実施してきました。このたびの価格の引き上げにより、引き続き R&D に投資し、Cloud 製品とプラットフォームを未来へと加速させ、お客様のニーズを先取りした製品づくりをしてまいります。アトラシアンの目標は、お客様からの期待に応える拡張性、信頼性、安心、製品機能を提供することです。

このセクションには、予定されている価格変更に関する FAQ、および製品とユーザー階層別の価格表の詳細が含まれています。以下の内容は 2019 年 10 月 3 日より有効となります。直接のご相談をご要望の場合は、サポートチームまでお問い合わせください

Server Licenses

What does a new Fisheye license cost? Show

We have designed Fisheye licensing to be simple, upfront and equitable. Your initial purchase entitles you to perpetual use of the software, and includes 12 months of software maintenance – access to new software releases/enhancements, our world-class Support team, critical bug fixes, and security patches – from the date of purchase. While renewing your software maintenance annually is optional, it is strongly encouraged in order to ensure continuous access to all of the benefits listed above. 

If using Crucible along with Fisheye (in all cases), your Fisheye license must have an equal or greater number of users in order to be compatible with Crucible.

*5 ユーザーの Fisheye スターターライセンスは 5 ユーザーと 10 コミッター、5 リポジトリをサポートします。その他のすべてのライセンスは、無制限のリポジトリとリポジトリごとに無制限のコミッターをサポートします。

How much is it to renew my Fisheye software maintenance? What does a new Fisheye license cost? Show

All server licenses include 12 months of software maintenance – access to new software releases/enhancements, our world-class Support team, critical bug fixes, and security patches. Beyond this initial period, we strongly encourage renewing your software maintenance every 12 months* at our renewal pricing.

ライセンスの保守期間満了の 90 日前に、自動的に見積書が送信されます。こちらの購入義務はなく、見積もりの依頼はいつでも可能です。詳細については、FAQ をご覧ください。また、自動更新のオプションがあり、my.atlassian.com から設定が可能です。

*ソフトウェアの保守更新は、保守更新ライセンスの購入日に関係なく、前の保守有効期間の満了日から開始されます。新しいリリースにアップグレードしていつでも技術的な支援を受けられるように、少なくとも満了日の 30 日前までに更新することをお勧めします。

What is software maintenance? Show

Software maintenance, included in your first year of use*, gives you the following benefits:

  • Security patches
  • Critical bug fixes
  • New features & enhancements
  • Access to Atlassian's world-class Support team for technical troubleshooting
  • Developer license* keys (lets you test the upgrades before committing!)
  • Potential to enroll in Beta Programs

In order for your software maintenance to remain active year-round, you must purchase it annually. Learn more about our renewing terms for software maintenance above. We also suggest making sure your business processes allow for frequent upgrades so your team can continue reaping the benefits enjoyed by other world-class teams.

*Please note that 5-User Starter server licenses are not eligible for non-production Developer licenses or Technical Support. 

How do I request a quote? Show

Requesting an obligation-free quote is easy! You will just need to submit your request through our Atlassian Store. In the final step check "Get a Quote" and click submit. Only quotes submitted though our online form are considered valid, screen prints of the shopping cart is not the same as a quote.

How do you define a Fisheye User? Show

A Fisheye user is by definition any user account in the Fisheye system, i.e. anyone who can log in to Fisheye. Unlimited 'anonymous users' are permitted on all licenses.

How is Fisheye licensed Show

A Fisheye commercial/academic/starter license entitles you to:

  • Deploy a single instance of Fisheye in a production environment accessible by the number of users licensed
  • Perpetual Fisheye use
  • Software maintenance for 12 months — including all updates and online support
  • JSP source code (under a developer source license which allows for broad customization)

Note: Full source is not available due to embedded code Atlassian cannot expose.

Licensing fees are quoted per total number of 'Fisheye users.' A Fisheye user is by definition any user account in the Fisheye system, i.e. anyone who can log in to Fisheye. Unlimited 'anonymous users' are permitted on all licenses.

An academic license is available for qualified educational and academic institutions (learn more). Please see our Software License Agreement for more details.

What is the cost to upgrade my Fisheye license to a higher user tier? Show

Fisheye can be upgraded to a higher user tier at any time. All data is seamlessly upgraded and all upgrades include 12 months of software maintenance commencing from the date payment is processed. This will override any existing maintenance period.

If using Crucible along with Fisheye (in all cases), your Fisheye license must have an equal or greater number of users in order to be compatible with Crucible.

Please Note: The below prices are applicable for licenses purchased after 3-Oct-2018. Pricing for licenses purchased prior to 3-Oct-2018 will be calculated using the original purchase price.

Note: Full source is not available due to embedded code Atlassian cannot expose.

Licensing fees are quoted per total number of 'Fisheye users.' A Fisheye user is by definition any user account in the Fisheye system, i.e. anyone who can log in to Fisheye. Unlimited 'anonymous users' are permitted on all licenses.

An academic license is available for qualified educational and academic institutions (learn more). Please see our Software License Agreement for more details.

アカデミックの Server ライセンスへのアップグレードは、上掲の価格の 50% です。

How do I purchase a Server license upgrade? Show

There are two ways to generate a server license upgrade quote:

My.Atlassian Account

When the license's Billing Contact logs into their My.Atlassian account, they can select the license in question, followed by Upgrade. You'll then be routed to our secure Quote & Order form. You can then select the product(s) you'd like to upgrade, and the User Tier you'd like to move to. When you're finished, click Add To Cart. You can then check out, or save the no-obligation quote for later. 

Atlassian Store

Upgrade quotes can be generated directly from the Atlassian Store. After logging in, you'll see Upgrade at the top of the page. You can then select the product(s) you'd like to upgrade, and the User Tier you'd like to move to. When you're finished, click Add To Cart. You can then check out, or save the no-obligation quote for later. 

What about Cloud subscriptions? Show

As of October 2013, we have retired Fisheye & Crucible Cloud. We apologize for the inconvenience this may cause to potential customers. 

More details can be found in the official End of Life Announcement and accompanying FAQ.