When crucial information is trapped within team silos and can’t easily be shared, the entire company suffers. For example, if the business side can’t effectively share strategic priorities with the product side, then the product team will deliver incorrect design specs to the engineering teams. If the engineering teams aren’t building what the business needs, then the company can’t deliver on it’s promise to the customer. Without access to information—and context—across disparate roles within an organization, teams struggle to scale, collaborate, and provide adequate value as business complexities grow.
These breakdowns can lead to frustration and distrust across the organization, a real detriment when productive partnerships are crucial to the company’s ongoing success.
Before [moving to cloud], there wasn’t a unified place to get anything. We couldn’t really track where the work was, especially when people who are not in Engineering are involved. At a certain point, we needed a different level of communication and sharing, and a better way to manage big, cross-team projects...We needed a centralized workflow to enable that, and none of the tools we had could do it.
Director of Technical PRoduct Management, VSCO
Read the story
When everyone can access the same information, from any internet-connected device, people have the freedom to work wherever they can get online. According to a recent Harvard Business Review study, 96% of workers say they need more flexibility in their work lives, but only 47% access to the types of flexibility they need. This includes the ability to work unconventional hours, autonomy to step away from work when needed, and tools that allow them to work remotely. This is the kind of flexibility teams today need in order to do their best work in a fast-changing world.