What’s new in
Jira Software Cloud



     Cloud platform


A new premium plan for Jira Software with features to help teams scale


Jira Software’s Premium plan is designed to help you scale the way you work with confidence. The Premium roadmap is focused on providing a stronger foundation on which to grow, helping you better administer Jira Software at scale with an advanced toolkit, and improving visibility across all the work happening in your instance. 

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This page shows a curated selection of features we’ve released and upcoming features on our roadmap. All forward looking items are subject to change.


Bolster security with IP allowlisting

This feature will provide additional security safeguards to make sure only people from networks you trust can access your instance.

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Reduce clutter in your Jira Software instance with project archiving

We’re introducing project archiving so you can remove projects (and their underlying issues) from Jira Software when they’re no longer active. This can help to reduce clutter in your instance and ensure all projects that your team can access are relevant.

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Build a roadmap that incorporates work from multiple teams

Advanced Roadmaps is designed to help you build roadmaps across multiple teams and projects. Track dependencies across teams, plan with team capacity in mind, and communicate status across your organization. Advanced Roadmaps is currently only available with classic projects.

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Get visibility into active users for your site

Get visibility into how many people are actively using Jira Software on a daily, weekly, and monthly basis so you can better forecast your company's needs.

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Automate tasks and processes across your Jira instance

Save time for you and your team by automating key tasks and processes throughout Jira. Global and multi-project automation rules enable you to build smart automations across as many projects as you'd like with just a single rule. 

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Grow your instance without limits with unlimited storage

Unlimited storage removes boundaries, letting your team upload attachments and files of any size while collaborating.

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Get help when you need it with 24/7 Premium Support

Get 24/7 support with one hour response times for critical issues so you can address challenges more swiftly around the clock.

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Scale confidently with a 99.9% uptime SLA

We are deeply committed to exceptional performance and reliability for all Jira Software Cloud customers. Our 99.9% SLA is a reflection of the confidence we have in the quality of our services.

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Test changes before you deploy with a sandbox environment

Ensure changes to your instance work the way you expect before putting them into production for your team. Customize and test configurations, try third-party apps and integrations, explore new features, and implement changes with confidence.

Get cloud product updates on a regular release schedule

Get batched cloud releases every 2 weeks to give you time to plan and prepare for product updates with your users.