JIRA and HipChat Integration

Collaborate faster, stay aware of issues and solve problems at the speed of chat.

React to change within your favorite chat app

Choose a room

Discuss instantly

Reach your team and get to done faster by creating a dedicated HipChat room straight from JIRA Software, JIRA Service Desk and JIRA Core.

Be notified of issue updates

Get notified about your important tickets straight from HipChat. We'll even show you all the rooms an issue is mentioned in, so you'll never lose track of the conversation.

Monitor from anywhere

Stay aware of your service desk queue, projects, bugs and more from any location. HipChat runs natively on your computer, your iPhone and your Android device.

Watch the IT team save the day, thanks to HipChat & JIRA Service Desk

It only takes 3 steps to set it up

If you're an admin for JIRA Software or JIRA Service Desk + HipChat, you’ve got everything you need to integrate.


From your JIRA admin console, select Applications. Under Integrations, select HipChat.


Click Connect HipChat and follow the instructions to link with HipChat


Connect your JIRA Software, JIRA Service Desk and JIRA Core projects to your HipChat rooms

Need More Help?

Read the documentation for more in-depth instructions


HipChat is the secret to a speedy and agile IT team

A panel of IT managers share their secrets to success with HipChat and JIRA Service Desk.