더 나은 인시던트 관리를 위한 길은 여기에서 시작됩니다
Nothing erodes trust like system downtime and poor communication. Downtime can't always be avoided, but poor communication can be.
In this handbook, you'll get:
Tips on defining an incident and knowing when to announce downtime.
The right places to share and amplify your incident communications to keep customers informed and happy.
Templates and samples you can use to create announcements quickly and efficiently.