Partecipa all'evento Atlassian presenta: ITSM high velocity per una full immersion in Jira Service Management e altri utilissimi strumenti.

Registrati gratis

Gestione degli imprevisti per i team high velocity

Incident Communications handbook

The Complete Guide to Incident Communication

Keeping teams and customers in the loop when services are down.


Nothing erodes trust like system downtime and poor communication. Downtime can't always be avoided, but poor communication can be.

In this handbook, you'll get:
Thumbs up award

Tips on defining an incident and knowing when to announce downtime.

Light bulb icon

The right places to share and amplify your incident communications to keep customers informed and happy.


Templates and samples you can use to create announcements quickly and efficiently.

Prossimo contenuto
Risposta agli imprevisti