Incidents happen. And how your team responds to them is every bit as important as what you do to prevent them.
Use this game plan to anticipate incidents, put your best foot forward when they strike, keep customers in the loop, and understand the root cause afterwards.
Top 4 plays for incident response
Don't panic. You got this.
Service Team Health Monitor
Use the Health Monitor to self-assess against eight attributes common amongst high-performing teams, then track your progress over time.
Gather your incident response team for an honest discussion about how you're working together.Start Health Monitor
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