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Customers are now automating away thousands of hours of work in Jira every month. Below are some of the most common use cases.
The most popular automations are often the simplest so this is a good place for new automators to start.
When an issue is created without an assignee, automatically assign it. Go one better and assign it based on skillset or in a balanced workload.
Whenever a Jira issue is created, automatically create 5 sub-tasks with certain fields populated. Start simple and add depth as you go.
If the sub-task moves to ‘In Progress’ then move the parent issue to ‘In Progress’ also. Always keep your parent and child tasks in sync.
When an issue transitions in a Jira Software project, clone the exact same issue in a Jira Service Management project.
Keep your issues in Jira linked by auto-linking issues based on the conditions you set.
When an issue transitions to ‘In Progress’ then update the issue's due date.