Plays

Once your team has completed a Health Monitor and determined what attributes your team would like to strengthen use the plays below to improve your team's overall health.

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Leadership
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Health Monitor Attribute

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Balanced team
Customer centricity
Decision making
Effective partnerships
Full-time owner
Managed dependencies
One-pager
Proof of concept
Reporting and analytics
Service levels
Service mandate
Shared understanding
Team cohesiveness
Team leadership
Tools and process
Value and metrics
Velocity

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"4 Ls" Retrospective

Sort through what you learned, loved, loathed, and longed for in the past quarter.

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5 Whys Analysis

Uncover the root of a problem and explore possible solutions.

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Balanced Teams Diversity Assessment

Gain new insights into the state of balance and belonging on your team.

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Capacity Planning

Create a capacity plan for your team, with your team.

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Change Management Kick-Off

Align your team and create a plan of action.

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Clean Escalations

Escalate openly and rationally to reduce uncertainty, delays, and damaged relationships.

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Contextual Inquiry

Observe how your product or service is used by real customers.

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Customer Interview

Understand your customers' needs and environment.

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Customer Journey Mapping

Understand the customer journey from a specific persona's perspective.

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DACI Decision-making Framework

Define each person's role in making high-impact group decisions.

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Demo Trust

Get feedback from your leadership team when it matters most.

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Dependency Mapping

Understand and prevent bottlenecks before they happen.

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Disruptive Brainstorming

Use this team brainstorming technique to generate fresh ideas.

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Elevator Pitch

Create a simple explanation of your work and the value it delivers.

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Empathy Mapping

Align your success criteria with the needs of customer personas.

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End-to-end Demo

Visualize your project and get feedback at every stage.

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Experience Canvas

Ensure your project or service is feasible and strategically sound.

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Feature Kick-off

Build confidence in a feature's value and explore the user journey.

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Get $#!t Done Day

Create space in your schedule for deep work.

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Goals, Signals, and Measures

Make sure your team is focused and know what success looks like.

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Icebreaker Activities

Build relationships and move your work forward at the same time.

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Incident Response Communications

Don't just fix the problem - keep customers updated, too.

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Incident Response Values

Identify what your team values most when responding to an incident.

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Inclusive Meetings

Make sure everyone's voice is heard in every meeting.

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IT Project Kick-off

Build consensus on objectives, timing, scope, and decision-making.

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IT Project Poster

Iterate on the strategy and scope of your IT project.

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Learning Circle

Promote life-long learning within and across teams.

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Ludicrously Complex Software Projects

Deliver a once-in-a-career, game-changing project.

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Mindmapping

Explore a problem space and organize your ideas for solutions.

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My User Manual

Help your teammates understand how best to work with you.

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OKR (Objectives and Key Results)

Challenge your team to reach new heights, and track your progress.

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Premortem

Anticipate risks so you can solve for them while there's still time.

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Prioritize, as a Team

Agree on prioritization and define where it's okay to delay or drop tasks.

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Prioritize Allthethings

Visualize the relative priority of your own team's projects, then compare it to work requested by other teams.

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Problem Framing

Understand the "who," "what," "why," and "where" of a problem.

Star play

Project Kick-off

Build consensus on objectives, timing, scope, and decision-making.

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Project Poster

Focus your thinking, share ideas and updates, and define success.

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Retrospective

Provide a safe space to discuss what worked and what didn't.

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Roles and Responsibilities

Clarify who does what, plus identify gaps and overlaps.

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Rules of Engagement

Collaboratively set the social contract for your team.

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Sparring

Let peers challenge your ideas and inspire new ones.

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Stakeholder Communication

Build a comms plan for special projects or business-as-usual.

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Stand-ups

Invest 10 minutes each day in free flowing team communication.

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Trade-off Sliders

Understand the relative importance of all the factors you're considering.

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start with a health monitor

Not sure what plays are right for your team?

Sometimes where your team could improve isn't so obvious. Organize a Health Monitor workshop with your team to uncover your strengths and weaknesses.

Start Health Monitor