Управление инцидентами для высокоскоростных команд
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2021 State of Incident Management Report
Summary
We know that incidents happen, and it’s how you respond that matters. We surveyed 500 Dev and IT professionals to see what tools they’re leveraging, what they’re planning for the future, and what frameworks they rely on to build their processes.
In this report, you'll learn:
How your processes measure up to the current state of incident management
Which frameworks are most popular amongst your peers
Bonus: The exact cheat sheet we provide all our Incident Managers.