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키보드 단축키

새로운 Jira 업무 항목 보기는 제한적인 키보드 단축키 집합을 지원합니다.

보드 보기

프로젝트 보드 및 백로그 보기는 스크럼/칸반 프로젝트의 Cloud 및 Server/Data Center에서 매우 유사합니다. 스프린트 인사이트를 보고 진행률을 파악하고 확신을 가지고 제공할 수 있습니다. 다음은 몇 가지 주요 추가 사항입니다.

• 이제 보드에는 빠른 필터와 함께 프로젝트 내에서 구체적으로 검색할 수 있는 검색 상자가 포함됩니다.
• 이제 모든 Jira Cloud 인스턴스에는 자동화가 기본 기능으로 포함되어 있습니다. 프로젝트 관리자 및 전역 관리자는 자동화 버튼을 사용하여 수동 규칙을 간편하게 실행하고 자동화를 관리하고 감사 로그에 액세스할 수 있습니다.

Kanban view

To create or access Kanban View, go to your space, select “Boards” in the navigation, and either use the default Kanban board or click “Create board” and choose “Kanban board”.

Backlog view

To create or access Backlog View, open your space and select the “Backlog” tab from the top nav to view and manage all work items.

Popular Jira features

Jira Cloud has the latest features to help your team work smarter and faster. Here’s how to access and use some of the most popular new features:

1. Automation

Space admins can set up powerful automation rules directly from your space’s “Automation” menu to streamline repetitive tasks, trigger actions, and use advanced features like variables, lookups, and running rules as another user.

Learn more about automating your processes and workflows. 

2. Plans (Premium & Enterprise plans)

Plans (formerly known as “Advanced Roadmaps”) are accessible from your spaces sidebar to build cross-space roadmaps, visualize dependencies, and plan work using all out of the box.

You can learn more about how to get started with advanced planning here.

3. Basic roadmaps

Available for all Jira Cloud plans, open the “Roadmap” tab in any space to create and manage epics, visualize timelines, and plan work for your team in a single space.

4. AI capabilities

Once enabled in Administration, use built-in AI features (like Rovo Agents and AI-powered summaries) from the work item view or via the “Rovo” menu to save time and accelerate workflows.

• Work breakdown: Turn high-level ideas into manageable tasks with AI-generated summaries, descriptions, and subtasks.
• Workflow guidance: Use Rovo Agents like the Workflow Builder or Work Readiness Checker to design processes, check task clarity, and ensure spaces stay on track.
• On-demand context: Surface related Jira work items, Confluence pages, and even in-line definitions directly in your workspace, so you always have the right information at hand.

Learn more about how to use AI to in Jira.

30 day checklist

With these essentials covered, use the 30 day checklist below to help your team confidently navigate and master Jira Cloud from day one:

Day 1

• Log in and set up your profile settings, time zone, and avatar.
• Explore sidebar, top navigation, and search.
• Create your first work item using the “Create” button.
• Star important spaces and boards for quick access.

Day 7

• Actively work in spaces, boards, backlogs, and roadmaps.
• Use templates to create new spaces and boards.
• Try the new work item view and pin your most-used fields.
• Add attachments and edit tables in work items.
• Add comments, attachments, edit tables, tag teammates, and collaborate on work items
• Start using the Jira work item keyboard shortcuts
• Set up one basic automation rule in your space

Day 30

• Paste links as Smart Links and try all of the different views.
• Integrate Rovo Search and Chat into daily workflows.
• Open the Rovo menu in Jira and explore available Rovo Agents. Try out the Workflow Builder or Work Readiness checker.
• Finish Atlassian Learning’s Jira Fundamentals course.

업무 항목 보기

상태, 우선 순위 및 레이블과 같이 이전에 업무 항목 보기 상단에 있던 많은 필드가 이제 오른쪽 메뉴에 있습니다. Jira Software Cloud 업무 항목 보기에 있는 섹션의 개요는 다음과 같습니다.

Autocomplete keyboard shortcuts in editor

A valuable change that power users will pick up on are the autocomplete shortcuts used in the editor. Those accustomed to the data center editor may be very familiar with the { wiki markup notation to insert macros. In cloud, you’ll switch to using the / slash command—a single, streamlined way to access macros, elements, and tools as you type.

Other editor changes

• Inline comment: In cloud, adding inline comments works the same whether you're editing or viewing a page:
  • Highlight the text you want to comment on.
  • Click the 'Add comment' button that appears.
  • Type your comment and hit 'Save' (Ctrl+S or ⌘+S).
• Anchor links: Anchor links are automatically created in cloud for headings. Non-heading links still need to be specified by the Anchor macro.
• Adding attachments: To add attachments in cloud, copy and paste the file’s link directly to the page. Note: Users familiar with embedding or linking attachments from shared file libraries may need to adjust their workflows.
• Editing tables: Table editing in cloud has been redesigned for a more intuitive experience. While this is designed to be easier in the long run, it may feel different at first—consider giving your team a heads-up.

Smart Links

Smart Links reveal important context about links within a Confluence page (or Jira work item) without leaving that page. When you paste a supported link into the editor, it automatically converts into a Smart Link, providing a quick preview of key details.

You can choose how each Smart Link appears—there are a few different display options:

• Inline view
• Card view
• Embed view
• Smart Link in content tree

To learn more about your options for hyperlinking content, read about Smart Links.

Additional content types

Beyond pages and blogs, Confluence Cloud supports multimodal content creation to suit a variety of workflows. These new content types are created by clicking the “+” button in the space side nav.

• Live doc: Collaborate in real time—no need to publish. 

• Whiteboard: A digital whiteboard for brainstorming, diagramming, and mapping ideas visually. 

• Database: Organize structured information in a customizable, filterable view. Track deliverables, manage resources, and centralize knowledge from across tools. 

AI capabilities

With Rovo built-in, Confluence Cloud makes it easier and faster to share knowledge and collaborate across teams.

• Find information faster: Use Rovo Search to find information across the platform knowledge base and ask Rovo Chat questions in plain language to answer questions and surface pages within seconds.
• Automate routine work: Use out-of-the-box Rovo Agents to draft content, manage tasks, and streamline workflows.
• AI-assisted editing: Highlight text in a Confluence page, then invoke the AI editor via ‘Improve writing’ to quickly change tone, correct grammar, and add polish to your written content.

Discover more AI features in Confluence Cloud

30 day checklist

With these essentials covered, use the 30 day checklist below to help your team confidently navigate and master Confluence Cloud from day one:

Day 1

• Log in and set up your profile settings, time zone, and avatar.
• Explore sidebar, top navigation, and search.
• Create a page and live doc.
• Add attachments and edit tables in pages.
• Star important spaces for quick access.

Day 7

• Actively work in pages and live docs.
• Use templates to create pages and documents.
• Try the floating and pinnable editing toolbars.
• Add inline comments and collaborate on pages.
• Use the slash “/” command for macros and elements.

Day 30

• Create a whiteboard and database.
• Paste links as Smart Links and try all of the different views.
• Integrate Rovo Search and Chat into daily workflows.
• Finish Atlassian Learning’s Confluence Quickstart: New to cloud course.

업무 항목 보기

새 업무 항목 보기 환경을 모든 Jira Cloud 제품에 롤아웃했습니다. 일부 필드는 제품과 팀의 설정에 따라 다를 수 있습니다. Jira Service Management Cloud에 있는 업무 항목 보기의 개요는 다음과 같습니다.

서식 지정

이전에 마크다운과 비슷한 서식을 사용했거나 Atlassian Marketplace 앱을 사용하여 업무 항목에 서식을 지정한 적이 있을 수 있습니다. Cloud에서는 편집기가 링크, 코드 및 마크다운과 같은 항목을 자동으로 변환하므로 콘텐츠를 붙여넣고 작업을 편집기에게 맡길 수 있습니다.

큐

Cloud 큐에서 많은 새로운 기능과 개선 사항을 보게 될 것입니다. 다음은 몇 가지 인기 업데이트 사항입니다.

• 팀의 요구 사항에 맞게 필터와 보기를 사용하여 더 효과적으로 큐를 사용자 지정하세요.
• 큐의 담당자 열에서 할당되지 않음을 선택하고 티켓을 열지 않고도 담당자를 선택하여 큐 작업을 더 빠르게 분류하세요.
• 내 작업을 선택한 다음 큐 탭을 선택하면 탐색 메뉴에서 즐겨찾기로 빠르게 이동하여 별표 표시된 항목과 최근 항목을 볼 수 있습니다.

기술 자료

이전에 셀프 서비스 답변을 위한 기술 자료를 설정한 경우 Cloud에서 다음과 같은 기능을 포함하여 새로운 기능을 확인할 수 있습니다.

• 사용자가 정확한 문구 없이도 필요한 도움을 찾을 수 있도록 기술 자료 문서를 분류합니다.
• 단일 Jira Service Management 프로젝트에 여러 Confluence 스페이스를 연결합니다.

30 day checklist

With these essentials covered, use the 30 day checklist below to help your team confidently navigate and master Jira Service Management Cloud from day one:

Day 1

• Log in and set up your profile settings, time zone, and avatar.
• Explore sidebar, top navigation, and search.
• Access your first space and review the queues.
• Create a test request from the portal and view it in the agent queue.
• Star important spaces and boards for quick access.

Day 7

• Use filters and views to customize your queues.
• Assign, transition, and comment on work items (requests, incidents, changes, etc.).
• Add internal notes and reply to customers using the comment bar.
• Attach files and use Smart Links in work items.
• Explore Assets (if available) and link an object to a request.

Day 30

• Set up or review SLAs and automation rules in your service project
• Use forms to collect information from customers.
• Actively triage and resolve requests, incidents, and changes.
• Integrate Rovo Search and Chat into daily workflows.
• Finish Atlassian Learning’s Jira Service Management Fundamentals course.