Knowledge Management Wiki Customer

Charles River Analytics (www.cra.com) is a small research & development company delivering innovative solutions through intelligent systems. In the video below, Brad Rosenberg, Charles River Senior Scientist and wiki evangelist, shares 1) how his company uses Confluence for knowledge management and team project collaboration, and 2) how a small group fosters wiki adoption, engagement and support.
Brad did a great job of showing how his company helps new employees get familiar with the wiki, and continue to learn about and use it. From wiki tutoring and wiki office hours to wiki contests and wiki brown bag lunches, Brad’s group truly makes learning the wiki easy. This is a must-see for any small business considering Confluence as a wiki solution or just looking for ideas on how to improve their practices. View the video now:

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