Knowledge Base

Keep information organized & accessible so teams can find it when they need it.

Try it free
More than a wiki

Create with ease

Collaboratively create and publish how-to articles using pre-made templates. Update easily using a content library & automatic versioning.

Communicate and discover

Proactively communicate with customers using RSS feeds, technical alerts, and more. Use the intelligent search engine for easy discovery. 

Focus on the customer

Reduce support tickets by integrating with Jira Service Desk for a self-service knowledge base. Display Jira Issues on articles for access to known issues.

Customize your content

Make your knowledge base an extension of your brand with templates, add-ons, themes, and flexible formatting.

Focus on the customer
Prioritize

Create

Plan

Organize

communicate

Answer

"...with Confluence, the team created a self-service knowledge base of articles for common questions." DANIEL VAZQUEZ, SPOTIFY IT MANAGER
TRUSTED BY OVER 35,000 SOFTWARE TEAMS WORLDWIDE

Simple plans with simple pricing

Try it free