Illustration of two women editing a Confluence page

Knowledge base software

Confluence knowledge base software keeps content organized, accessible, and easy to manage for internal teams and external customers.

Get it free

Solve complex problems with a simple knowledge base

“Confluence helps us bring on employees quickly & address their needs.”

- Lucian Craciun, Head of Digital Operations at The Telegraph

Knowledge at your finger tips

Knowledge hoarded is knowledge wasted. Confluence is knowledge base software that gives teams quick and easy access to solutions.

With easy content creation, organization, and a powerful search engine, Confluence provides an accessible platform for knowledge management to help employees and customers help themselves.

  1. Create content with ease

    Collaboratively create and publish knowledge base articles and documentation using pre-made templates. Update easily using a content library & automatic versioning.

  2. Search less, discover more

    Organize knowledge base articles in a structured hierarchy so it's easy for any user to find. Use a powerful search engine with suggested results to find answers quickly.

  3. Communicate with customers

    Proactively communicate with your internal and external users with RSS feeds, page watching, and blog updates. Connect with end users via page comments.

Let Confluence be your single source of truth

Confluence is knowledge base software for today's modern organization, capturing knowledge in a centralized and easy to navigate Space. With a flexible and customizable platform, Confluence helps teams spend less time hunting things down, and more time making things happen.

Trusted by 35,000 customers worldwide

NASA, Twilio, Illumina, Spotify, Lufthansa Systems, and Docker logos
Jira Service Desk and Confluence knowledge base software integration illustration

Deflect requests in Jira Service Management

Connect seamlessly with Jira Service Management to provide centralized self-service support across your enterprise.

Learn more →
Confluence knowledge base software add-ons and integrations

Extend your knowledge base with add-ons

Make Confluence your own with custom themes, branding, workflows, and much more.

Learn more →