Elevate service resilience with AIOps
Accelerate every stage of incident management with AI-driven detection, root cause analysis, and proactive prevention—powered by Rovo.
Accelerate incident detection, resolution, and prevention
Detect incidents early with intelligent alert triage
Spot critical issues faster with AI-powered alert grouping that clusters related alerts, reduces noise, and gives your team a unified, customizable view—so you can quickly triage, prioritize, and take action on what matters most.
Diagnose and resolve incidents faster
Accelerate incident investigation and resolution through unified operational telemetry, change intelligence, deployment history, and AI-recommended mitigation steps. Access third-party observability data directly with Ops Expert to enrich incident context for faster resolution.
Prevent similar incidents from occurring
Proactively detect patterns, surface early warning signals, and access AI-driven recommendations to address incidents before they impact your bottom line. Automatically summarize incidents with AI PIR generation to quickly capture and apply key learnings.
See tangible results with AIOps
90% reduction in alert noise
85% faster incident resolution
7X faster creation of PIRs post-incident
Connect seamlessly with your observability stack
Bring best-of-breed telemetry data and asset intelligence directly into Jira Service Management to investigate incidents faster, prevent issues earlier, and make safer changes without toggling between tools.
Switching to Jira Service Management was a game-changer. Now we've just got one tool running all of IT operations. With automation on top of [AI features], it really feels like a superpower. We can actually focus on solving problems instead of chasing them.
Rafal Starzec
Jira Administrator, Vodeno
Resources
State of AI in Incident Management report
Benchmark your incident process with the latest industry trends around AI and automation.
How IT Ops teams resolve issues faster with Atlassian Rovo
See how Atlassian Rovo helps IT Operations teams resolve incidents faster with AI‑driven context and automation.
AIOps datasheet
Get a quick rundown of how AIOps in Jira Service Management reduces alert noise and accelerates incident response.
How AI alert grouping cut triage time by 59%
See how Atlassian saved 839 engineering hours in 28 days using AI-powered alert grouping in Jira Service Management.
Are you ready to accelerate incident resolution with AIOps?
Try Service Collection for free.