How IT Ops teams resolve issues faster with Atlassian Rovo

Drowning in alerts? Chasing root causes? Spending hours on postmortems no one reads? Join the webinar to learn how Atlassian’s Jira Service Management and Rovo transform IT Operations and Incident Management with AI, automation, and integrated workflows.

Discover how AI-driven workflows can redefine incident response—from detecting the first signal of trouble to full resolution and even prevention. In this session we’ll walk you through:

  • How to build out your incident response workflows with automation, orchestration, and AI, to reduce manual work, speed up response times, and continuously improve.
  • Atlassian’s latest AI-powered features for IT Ops teams like root cause analysis, alert grouping, incident summarization, automated PIRs, and stakeholder comms.
  • Real-world examples that showcase impact, like how Vodeno, now part of the UniCredit Group, reduced incident resolution time from 1 week to 1 day with Jira Service Management and Rovo.

Don’t miss this opportunity to modernize your IT Operations and Incident Management practices!

Intervenant

Paul Buffington

Lead Principal Solution Consultant, Atlassian

Membre de l'équipe Atlassian Enterprise, Paul est chargé d'aider les clients à repenser leurs solutions ITSM modernes. Sa passion pour l'informatique dans son ensemble repose sur plus de 15 années de conseil dans le secteur. Son expertise couvre les produits Atlassian et va au-delà de la technologie, puisqu'il aide les équipes à améliorer leurs méthodes de travail. Paul aime passer du temps avec sa famille et ses trois golden retrievers sur la côte de l'Oregon. Un week-end idéal selon lui ? Randonner et faire de la photo.