StatusPage Archives - Atlassian Blog

Staff Picks

On October 21, 2016 at approximately 4am PST, the internet broke. Ok, ok we know the internet doesn’t “break.” But hundreds of important services powering...

IT Service Management

How to build an incident response plan

StatusPage, the leader in status and incident communication, is now part of the Atlassian family. StatusPage was founded in 2013 with the mission of creating...

Atlassian acquires #1 status communication platform StatusPage

?! There's a hiccup with your service. You jump into incident-management mode. Your users, who are already tweeting and sending support tickets, need to know...

How HipChat and StatusPage help companies manage incidents

Most Recent

Customer service emails have a way of being pretty terrible. As a company, if you don’t make a solid effort to build good systems around...

We filed 100 support tickets to find out how to send better customer service email auto-replies

We’re always singing the praises of downtime communication. Customers deserve transparency and clear information, especially when things aren’t running as expected. But reporting downtime can...

Tell the other 99.95% of your story with StatusPage Uptime Showcase

Today, we’re all laser focused on delivering world-class service, resolving issues faster, and building lasting trust within the organization. But things break – that’s just...

IT Service Management

The best incident management is value driven – here’s why

Fresh ideas, announcements, and inspiration for your team, delivered weekly.

When one of your IT services is on fire there’s no time to waste. Especially if that fire is blocking your users from getting stuff...

Incident response: how to keep tech problems from becoming people problems

Last summer, we made a bet on the importance of incident communications when we acquired StatusPage and added the first product to our suite to...

Atlassian extends leadership in Incident Management

Fresh ideas, announcements, and inspiration for your team, delivered weekly.