Statuspage
Statuspage tips & tricks: Monitor Statuspage traffic with Google Analytics
It’s easy to wonder if anyone knows your status page is even out there. When things are going well, the page you use for posting incident communication is obviously pretty quiet. You might wonder, are people aware of my page? Do people on my team check it? Are any of my customers actually getting any […]
Build a modern operations process with Statuspage
This is a guest post from Glen Semino, Customer Success Manager at SYNQ.fm When I first started working at SYNQ, where we provide APIs that allow software developers to easily incorporate video in their web or mobile applications, one of my first tasks was to find a simple and practical way to communicate the health […]
Tell the other 99.95% of your story with Statuspage Uptime Showcase
We’re always singing the praises of downtime communication. Customers deserve transparency and clear information, especially when things aren’t running as expected. But reporting downtime can sting. It’s easy for people to use your updates to draw negative conclusions about your service, or even your entire business, if they only hear from you when things break. […]
Incident communication best practices
Incidents have always been a fact of life for people in IT and Ops. Today, it’s web developers, cloud service providers, and DevOps practitioners that are getting a crash course in incident communication. Web scale incident communication is more complex than simply sending a bulk email. There are different audiences to consider. Different thresholds for […]
A bird’s eye view of the Amazon S3 outage
If there ever was a day it felt like the entire internet ground to a halt, it was Feb. 28. Amazon’s S3 storage service went down in its US-EAST-1 Region for the better part of 4 hours, causing a lot of prominent web sites and services to not function. For a service that powers a […]
Atlassian acquires #1 status communication platform Statuspage
Statuspage, the leader in status and incident communication, is now part of the Atlassian family. Statuspage was founded in 2013 with the mission of creating trust between service providers and their customers. In the cloud, all software is now a service your customers, end-users, and partners rely on. Providing status and regularly communicating with your customers – especially during incidents – has become a critical part of the software delivery process. We believe a service without status is incomplete.
How Hipchat and Statuspage help companies manage incidents
?! There’s a hiccup with your service. You jump into incident-management mode. Your users, who are already tweeting and sending support tickets, need to know what’s up. Your team needs to come together to diagnose and fix the issue – FAST. This is the story of two Hipchat customers, and how they use our integration with Statuspage to manage incidents.
5 steps to $5,000 in monthly recurring revenue
It’s been 6 months since we launched the first version of Statuspage. Looking back on this early phase of our company, we thought it would be helpful to talk about how we got to our first $5,000 in monthly recurring revenue. As we continue to grow and hopefully reach $25,000, $50,000 and $100,000 in monthly […]