Self-protection capabilities for Jira Software, Jira Service Management, Bitbucket, and Confluence Data Center
Don’t let a few bad apples ruin it for everyone.
jira service desk
Upgrade with confidence: the new Jira Long Term Support releases are here
Introducing Jira Software 8.5 and Jira Service Desk 4.5 Long Term Support releases for Server and Data Center.
Atlassian’s strategy for enterprise service management leads the pack
We were named a strong performer and recognized for best overall strategy in this year's Forrester Wave™️: ESM.
How Slack can be used as a help desk
Using Slack as a help desk allows people to get the support they need without ever leaving the app they already use to communicate, which makes the whole reporting/resolving process much smoother and more...
Best practices for issue archiving with Jira
Remove out-of-date information from Jira for easier searching and faster performance.
Introducing Jira Software 8.0: the next chapter of Jira for enterprise teams
Jira Software Server & Data Center 8.0 lets teams communicate updates and priorities more clearly while supporting the performance needs of growing teams.
Integrating Jira Server with Opsgenie
Despite the advantages of Jira Cloud, there are times when Jira Server installed on premises or in your own cloud...
What the 2018 Forrester ESM Wave report means for the future of enterprise service delivery
Forrester released their first-ever analyst evaluation of the emerging Enterprise Service Management (ESM) landscape, and it's good news for IT teams.
Work from anywhere with Jira Cloud for mobile
With Jira Cloud for mobile, you can now track and manage all aspects of your team's work in real time, from the convenience of any iOS or Android device.
Announcing Jira Ops + OpsGenie: powerful incident management
Downtime caused by outages is one of the biggest challenges faced by today's IT/Ops teams. Here's how we're helping them tackle it head-on.
Introducing Jira Cloud for Stride
Whether shipping software, managing a help desk, or executing a project, Jira Cloud helps thousands of teams plan and track...
4 Atlassian tips to bring your service and development teams together
We’ve been hard at work for over 15 years building software to help you collaborate better. But if you work on an...
Introducing Long-Term Support releases for Jira Software and Confluence
Upgrading to a new product release is a process that might seem like routine housekeeping, but, as our seasoned Atlassian...
Your teams are getting better navigation in Jira Cloud
Over the past few years, we’ve reviewed thousands of customer responses that highlight a common theme: complexity and poor usability...
Making the most of the Jira integration for Hipchat Data Center
Once in a blue moon, there comes a power couple so good for each other that you can’t help but...