Unlock High-Velocity Teams: The Total Economic ImpactTM of Jira Service Management
Forrester study shows enterprises see a 275% ROI in three years after switching to Jira Service Management.
jira service desk
How to implement AI in customer service
Artificial intelligence software can enhance customer support operations, improve response times, and provide better experiences. Customer service teams face numerous...
Why enterprises are switching to Jira Service Management and how your team can too!
Lessons and best practices from customers who made the switch
Can’t Stop, Won’t Stop: The Next Chapter of Atlassian’s Fight Against Bad Service Management Starts Now
New capabilities in Jira Service Management, announced at Team 24, empower teams to deliver exceptional service experiences
Reimagining service management with Atlassian customers the NRMA and Domino’s Pizza Enterprises Ltd
Learn how a modern, unifying ITSM platform can help enterprises deliver consistently elevated service
8 Top Customer Service Tools For Better Support (2024)
Few business leaders deny the importance of great customer service in building a respectable, viable company with longevity. That’s truer...
Atlassian is a Leader in Enterprise Service Management
Industry analyst report gives top score for Jira Service Management in strategy category
How to optimize Jira Service Management for development teams
Explore Atlassian’s recent product demo webinar shedding light on the process of integrating Jira Software with Jira Service Management to deliver better software faster.
Navigating change in IT Service Management: balancing autonomy with alignment
The distributed workforce is here to stay: here's how ITSM will evolve to handle the future of business
10 ways to customise Jira, Confluence and more with Forge
Whilst Atlassian products are highly configurable and include rich automation capabilities, nothing beats the ability to write code that directly...
5 ways Jira Service Management could change your enterprise
See how Jira Service Management has accelerated global teams of all levels with actual customer case studies and additional analysis from Forrester Consulting.
See my savings: The ROI of Jira Service Management
A new study details productivity gains, cost savings, and overall benefits of Atlassian’s service management solution.
How a virtual agent can help service desks scale through automation
The AI-powered virtual agent integrated into Jira Service Management enabled Atlassian to scale its IT service desk faster. Learn how it could benefit yours.
A modern approach to change management with Bitbucket Cloud and Jira Service Management
One of my teammates calls change management the “eat your vegetables of ITSM.” Just like eating veggies is important for...
Get Started with Forge for Jira Service Management
July 2022 update: In the months since launch, we’ve made several improvements to Forge for Jira Service Management, including three...