New research shows great customer experience doesn’t come from bots
Forget chatbots. New research shows employee empowerment is still the key to delivering a great customer experience.
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Coming from Hipchat? What to know and <3 in Stride
Hi, Hipchat friends! We’re so happy you’re checking out Stride. Whether you know it or not, you’ve been instrumental in...
DevOps vs. compliance: a guide to having it all
The miasma of compliance documentation alone is enough to drain a person's soul. Thank goodness for DevOps.
How to speed up code reviews
This is a guest blog post by Atlassian Marketplace vendor, Midori. Ask anyone in the DevOps community and chances are,...
A product manager’s guide to release planning
Growing up, my ski coach always used to say “If you don’t plan for it, it won’t happen.” He wanted...
A defining moment for global teamwork
Just after this post goes live, I’ll take the stage in Barcelona for our first Atlassian Summit in Europe. I’m...
Practical continuous deployment: a guide to automated software delivery
Continuous deployment guides frequently focus on the culture and adoption aspects. What’s less common to see is how teams have...
How eCore works as a team to give back locally and globally
This is a guest blog post written by Allison Riggs, Global Marketing Manager at e-Core, a global leader in Agile...
New to Hipchat? 3 first steps to get started
If you’re a Hipchat newbie, welcome! We’re super content to have you aboard. Hipchat is easy to use and set up, so don’t worry about reading tons of boring instructions. Just do these three...
35 ways to get more work done from Hipchat
Lots of people love Hipchat for its collaborative team rooms, easy-to-use interface, and let’s not forget those fun emoticons! But did you know there are a myriad of ways to turn Hipchat into your...
5 tips to transform your IT team from zero to superhero
Some of the world's most respected brands employ some seriously innovative solutions when it comes to their service desks. Find out what they did to turn their average service desks into IT super-centers with...
Bridging DevOps and ITIL
The IT world you know and love exists primarily today thanks to the bedrock of the IT community: ITIL - the IT Infrastructure Library. Initially published between 1989-1996, ITIL has grown to more than...
Infographic: why IT teams like chat
85% of the IT teams we surveyed use chat tools. That's a lot of people. 85% out of a 100% is a better number than Presidential election results, or how many customers were satisfied...
Confluence 3.1 Features OpenSocial to Enhance Enterprise Collaboration and Productivity
SYDNEY & SAN FRANCISCO (BUSINESS WIRE) — Atlassian, a developer of collaboration and development software tools, today announced the release...
Atlassian bi-weekly blog roundup: Turkey Time!
As those of us in the San Francisco office prepare for a few days off for Thanksgiving (don’t fret: support...