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Jira Service Management

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Data residency update: realm migration for Connect partner preview

Last November we launched an Early Access Program (EAP) for realm migration — a new feature which allows you to offer a more complete data residency solution for customers. After six months of early access for realm migration and two months of early access for a new app data residency customer UI, we’re pleased to […]

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5 ways Jira Service Management could change your enterprise

See how Jira Service Management has accelerated global teams of all levels with actual customer case studies and additional analysis from Forrester Consulting.

Article in Jira Service Management

Guide to customer conversations about server end of support and cloud migration

We are 10 months away from server end of support on Feb 15, 2024. During this period, we want to support customers and Marketplace Partners in aligning your future roadmap and cloud migration plans. For Marketplace Partners who are attending Team ‘23 that is happening in Las Vegas onsite, this is a great opportunity to […]

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Privacy & Security tab and app data residency UI: gradual rollouts begin today

Note: The Privacy & Security tab is now live to 100% of Marketplace visitors! If you haven’t yet, we recommend filling out the tab for all of your cloud apps. Today, we are beginning gradual rollouts of two important features for customer trust and Marketplace transparency. Starting today, a small but increasing cohort of customers […]

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New server app sales are coming to an end. What’s next for your apps?

We are now exactly 1 year away from the server end of support for Atlassian server products, and customers are migrating at higher rates than ever. In the past year alone, migrations and enterprise deals in the cloud were both up more than 2x. Marketplace cloud growth is keeping pace and then some. In FY22, […]

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See my savings: The ROI of Jira Service Management

A new study details productivity gains, cost savings, and overall benefits of Atlassian’s service management solution.

Article in Jira Service Management

Reminder: New server app sales are ending on February 15th

Since announcing the end of support for our server products in 2020, Atlassian Cloud has seen tremendous growth. In the past year alone, migrations and enterprise deals in the cloud were both up more than 2x, and Jira Service Management added 10k customers. What’s more, 43% of enterprise customers surveyed by Atlassian state it is […]

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How a virtual agent can help service desks scale through automation

The AI-powered virtual agent integrated into Jira Service Management enabled Atlassian to scale its IT service desk faster. Learn how it could benefit yours.

Article in Jira Service Management

Partner preview: a new Privacy & Security Tab is coming to the Marketplace

A new API and web form UI are now available for the Privacy & Security tab. To submit Privacy & Security tab information for your cloud apps, please see the instructions documented here. We’ve also updated the timeline below to reflect more details about the customer release, which will happen gradually over 6-8 weeks beginning […]

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Looking Back at 2022: The Atlassian Developer Community Year in Review

The last week of December is always an exciting one. From contemplating the promise of a new year to looking back on everything we’ve done in the current one, it’s a time for reflection in both our personal and professional lives. For the Atlassian Developer Community, 2022 was a year of growth and adapting to […]

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How our innovation teams elevated Atlassian’s digital culture

Remote work can make many people feel isolated. Learn how Atlassian’s product and IT innovation teams engineered organic connections in a distributed work setting using Atlas.

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Atlassian doubles down on employee experience at scale

Key product highlights from Atlassian Presents: High-Velocity ITSM.

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Start building app editions with new build instructions for Connect apps

In case you haven’t heard, app editions are coming to the Atlassian Marketplace! App editions will make it possible to list multiple editions of a cloud app under a single Marketplace listing. Editions will provide pricing flexibility so you can segment your audience by willingness to pay, monetize your investments in cloud, and exercise more […]

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5 tips on how to create an innovative spirit and culture

Learn how Atlassian’s Head of Intelligent Automation, Mohit Rao, encourages his team to approach innovation differently.

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Atlassian is a Leader in the 2022 Gartner Magic Quadrant for ITSM Platforms

Our mission: to unlock high-velocity service teams.