Inside Atlassian

Jira Service Management

Article in Jira Service Management

How to streamline your promotions process using Jira Service Management

Learn how Atlassian IT created a solution for managers to ease the promotions process, allowing them to better advocate for their employees.

Article in Jira Service Management

Meet Four App Developers Making Waves on the Marketplace

Whether you’ve been developing apps for years, or just starting to dabble in app development — there’s always something you can learn from a fellow developer in the community. In our latest round of developer success stories released this week, we interview a stellar group of app developers who are not afraid to take risks […]

Article in Jira Service Management

Partner and Developer Experience Survey: A readout and update

It’s that time of year again when we prepare to send out our bi-annual partner & developer sentiment survey. I hear your collective sigh at the thought of an email survey hitting your inbox, but I’m here to reassure you of the tremendous value that your responses bring to helping myself, the researchers, and the […]

Article in Jira Service Management

3 ways Forge monitoring reduces time to issue resolution

You’ve built a Forge app, you’ve listed it on the Marketplace, and customer installs are rolling in. What comes next? The ability to monitor app performance and access production logs is a fundamental capability for running business-critical apps. Until now, Forge’s monitoring capabilities have been limited. Now, developers have access to log sharing, new insights […]

Article in Jira Service Management

How Jira Service Management can save thousands of hours in workforce planning

Atlassian’s People Tech team simplified workforce planning and the pre-hiring processes by streamlining the system and making it manageable.

Article in Jira Service Management

Forge Roadmap Webinar Recap: Q3 2022

It’s been another exciting three months for Atlassian’s Forge platform. On August 23rd, we gathered together again for our quarterly webinar discussing our progress on the Forge Roadmap. We welcomed product managers from a diverse range of teams to share updates about recently shipped and upcoming features, and then took some time to answer a […]

Article in Jira Service Management

Forge the Future of Teamwork — Codegeist 2022 is Live!

Get ready, get set, Codegeist! Codegeist, Atlassian’s annual developer hackathon, is now open. Compete with thousands of developers from across the globe to build solutions for IT, DevOps, or Business teams in hopes of winning BIG with $300,000 in cash prizes. Whether you enter with a team or solo, unleash your potential by building custom […]

Article in Jira Service Management

Six ways we’re making Custom UI Bridge more powerful

Custom UI is the flexible way to build to build complex and interactive user experiences on Forge. The Custom UI Bridge is a JavaScript API that allows you to seamlessly integrate those experiences with Atlassian products. You can use it to call product APIs, your backend Forge functions, navigate a user’s browser, open modals and […]

Article in Jira Service Management

Announcing our 2022 Developer AMA Series

The Atlassian Developer Community is made up of people who have many talents: technical skills, business acumen, product specific knowledge, and much more. There’s so much we can learn from each other, but we know it can be difficult to grab time with some of our more popular community members.  Our 2022 Developer AMA series […]

Article in Jira Service Management

Watch, Learn, Grow: 5 bonus talks from Developer Day 2022

Atlassian app developers from around the world came together on June 9th for Developer Day 2022 to focus on building the best new things with Atlassian. Talks explored exciting new product features, unpacked technical applications, and provided accessible how-tos — all thanks to the knowledge and contributions of our global users and teams. The day […]

Article in Jira Service Management

Creating a Strong Product Demo for Customers: Tips from Nikki Zavadska at Jexo

Nikki Zavadska from Jexo recently took part in Appy Hours, a new monthly event where 4 Marketplace Partners and app developers go head to head for the title of Best App Demo. Each presenter has 5 minutes to share their app demo, and customers vote for the app demo they liked best and can connect for more information. We […]

Article in Jira Service Management

Branding 101 for Marketplace Partners: Learn how to create winning customer experiences

Many different factors go into making the decision to hit the “download” button on an app from the Marketplace. Prospective users are looking at things like your product’s benefits, recommendations from peers or positive reviews, pricing, and more. We know branding has an immense impact on a customer’s decisions, particularly when comparing two similar products. […]

Article in Jira Service Management

It’s Time to Celebrate: Forge turns one

Time flies when you’re having fun, which is why we can hardly believe it was one year ago that the Forge platform officially launched to the public. Since then, our team has worked hard on our product roadmap, releasing new features and always keeping the needs of our community at the front of our minds. […]

Article in Jira Service Management

5 Exceptional Community-Made Resources for Building Atlassian Apps

If you’re planning to build a Forge app, our documentation is a great place to start. But there are a lot of excellent resources that you might not know about. Community members are always creating new tools and resources because they want to solve a problem for themselves. Some decide to pay it forward and […]

Article in Jira Service Management

Using the Decisions Helper App to Shape the Future of Forge

When it comes to building new features for a product like Forge, making decisions and getting the right stakeholders aligned can be complex and time consuming. It’s important to have processes in place that clearly outline the options to finalize an outcome and hold stakeholders accountable for contributing. These pain points are what sparked my […]