Jira Service Management
Why enterprises are switching to Jira Service Management and how your team can too!
Lessons and best practices from customers who made the switch
Forrester: Vendors move to dominate IT management software
And then there were two…
Can’t Stop, Won’t Stop: The Next Chapter of Atlassian’s Fight Against Bad Service Management Starts Now
New capabilities in Jira Service Management, announced at Team 24, empower teams to deliver exceptional service experiences
Data residency is coming soon in beta to Forge hosted storage: Take action now to support your customers
⭐️ Update: Data residency for Forge hosted storage is now available in beta! If you have an app that stores data in Forge hosted storage, please ensure you have updated your manifest and redeployed your app – see changelog for more details. As we continue shifting customers from Data Center to cloud, meeting customer trust […]
Bringing Forge-Powered Features to Connect Apps
Forge allows developers to build highly requested app features using extension points like custom fields and UI modifications in Jira. But for apps on Connect today, incorporating these Forge-only features has been challenging. Some partners have had to build Forge companion apps that install alongside the main Connect app, which creates more work for partners […]
App access rules are coming soon: what does this mean for your apps?
Note: Staged rollout for the app access rule has begun, meaning it is now live for customers to discover and interact with. If you haven’t yet, please review the data security policies developer guide to see if your app experience requires adjustments. Over the past few years we’ve been working hard to bring you more […]
5 strategies to enhance customer experience through better service transparency
Exceed your customers’ expectations with a few simple tips
Enhance your customer demo experience with One Atlassian
Introducing One Atlassian TLDR : One Atlassian is now available to Marketplace Partners Request your One Atlassian cloud site, install your app on the site & start demoing What is One Atlassian? One Atlassian is a toolkit designed for you and your customers to engage and interact as part of the demo experience. It includes: […]
Atlassian is a Leader in Enterprise Service Management
Industry analyst report gives top score for Jira Service Management in strategy category
From legacy to launch: SEB’s journey to Jira Service Management
Why this 160-year-old bank adopted Jira Service Management for better end-user experience and future flexibility.
Atlas Camp is back! Join us in Copenhagen
Atlas Camp is back! Atlassian’s flagship developer event is coming to you live and in-person from Copenhagen, Denmark on 4-8 December 2023. Our theme this year is Mission: Accelerate. We’re bringing the developer community together to explore new ways of building, optimize for today’s Marketplace, and boldly go where no developer has gone before Ready […]
App Data Residency updates: Forge support, realm migration GA, new realms and more
Data residency gives organizations more control over their data by helping to ensure that any in-scope data (ideally this would include personal or sensitive customer data) is stored within the region they trust. Many organizations care about data residency and see it as a requirement to do business with a SaaS vendor. Data residency can also […]
How to optimize Jira Service Management for development teams
Explore Atlassian’s recent product demo webinar shedding light on the process of integrating Jira Software with Jira Service Management to deliver better software faster.
How Atlassian engineering teams keep their backlog clean
Learn how real Atlassians use Atlassian products to unleash the potential of their teams
How the Atlassian IT team keep their backlog clean
Learn how real Atlassians use Atlassian products to unleash the potential of their teams