Jira Service Management
New Triggers for Pipeline, Deployment, and Pull Request Events
In November 2025, we added support for triggers and workflows to Bitbucket Pipelines to help your teams manage and scale complex CI/CD workflows. Today, we’re excited to extend that foundation with additional event-based triggers to run custom pipelines when other pipelines or deployments complete or when key pull request events occur. This makes it easier […]
Why standardizing workplace technology is the next competitive advantage for CIOs
From fragmentation to flow: A unified workplace where collaboration, governance, and AI come together to boost productivity.
Review of Google Antigravity for Building Jira Apps
Google recently launched Antigravity, a fork of Visual Studio Code providing an AI agent centric approach to software development. What does this mean? Good question, and one that I wanted to find out which is why I decided to use it to build a Forge app for Jira. Forge is Atlassian’s platform for building apps […]
Supercharging Rovo: how Unito’s Connectors in the Atlassian Marketplace transform AI intelligence
Bringing enterprise-grade integrations to the Atlassian Teamwork Graph and into the Atlassian Ecosystem as a whole unlocks new possibilities for AI-powered work
Building on top of Rovo Dev Serve mode: Rovo Dev in the IDE
Dive into Rovo Dev’s IDE integration, handling access, permissions, and usage, plus key lessons for a smoother developer experience.
Announcing AIOps partnerships with Dynatrace, New Relic, and BigPanda
As part of the Service Collection announcement at Team ‘25 Europe, we’re excited to introduce new partnerships with leading observability vendors—Dynatrace, New Relic, and BigPanda—to help IT teams predict and prevent incidents faster, while still helping to recover service quickly when issues do arise. In the age of heightened customer expectations and IT complexity, downtime […]
Lucid Motors drives innovation with Assets in Jira Service Management
How modern asset management powers hardware development at scale
How Thumbtack saves time and 60% in costs using automation in Jira Service Management
Through Atlassian’s Jira Service Management, Thumbtack automated workflows, cut costs, and empowered teams, freeing up time for high-impact work and boosting employee satisfaction.
How Vuori manages the employee lifecycle with Jira Service Management
Plus, new HR service management capabilities so your team can get started now
How iFood accelerated incident resolution with Jira Service Management
Through Atlassian’s ITSM, iFood unified Dev and Ops teams, slashed incident response times, and massively improved customer satisfaction by optimizing its service delivery.
Introducing Atlassian’s new navigation
Navigation that works the way you do. We’ve reimagined Atlassian’s navigation to be more intuitive, customizable, and built to scale with your team.
Unlock High-Velocity Teams: The Total Economic ImpactTM of Jira Service Management
Forrester study shows enterprises see a 275% ROI in three years after switching to Jira Service Management.
Partner Preview: App editions are coming to Marketplace
We’re excited to officially launch App Editions for Marketplace! We know Marketplace Partners employ a variety of business strategies to tailor app offerings to the market, including estimating the size of the demand and then deciding where to invest in features and services. With App Editions, partners now have a new tool in their strategy […]
How IT teams at FanDuel, Zelis, and Washington State University enabled HR to deliver exceptional support
Discover how IT teams at FanDuel, Zelis, and Washington State University enabled HR to deliver better employee experiences with Jira Service Management.
Important Updates to Jira Service Management Pricing and Packaging
Here’s what’s changing and how we’re supporting affected customers.