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Halp evolved into Jira Service Management. Learn more →

Plans and pricing

Halp is no longer being sold to new customers as of May 9, 2023. New customers looking for conversational ticketing features need to sign up for a Jira Service Management Cloud plan – it’s included in all plan offerings.

Standard Premium Enterprise
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Standard For teams getting started with conversational ticketing
Premium For advanced teams who want more from their help desk
Enterprise Enterprise-grade security, support and multiple workspaces
Core Features
Unlimited custom tickets, fields, and forms ?
Standard
Premium
Enterprise
Unlimited requesters and Slack channels ?
Standard
Premium
Enterprise
Unlimited queues ?
Standard
Premium
Enterprise
Use standalone or connect with Jira Cloud or Zendesk ?
Standard
Premium
Enterprise
Create automated workflows ?
Standard
Premium
Enterprise
Manage email-based tickets ?
Standard
Premium
Enterprise
Actionable reporting on team performance ?
Standard
Premium
Enterprise
Search and organize tickets ?
Standard
Premium
Enterprise
White label Slackbot ?
Standard -
Premium
Enterprise
Custom Slackbot messaging ?
Standard -
Premium
Enterprise
Custom email messaging ?
Standard -
Premium
Enterprise
Custom outbound email domain ?
Standard -
Premium
Enterprise
Multiple inbound email addresses ?
Standard -
Premium
Enterprise
Service Level Agreements (SLAs) ?
Standard -
Premium
Enterprise
Custom security reviews and compliance ?
Standard -
Premium -
Enterprise
Integrate with Slack Enterprise Grid ?
Standard -
Premium -
Enterprise

Frequently asked questions