IT Webinars
IT & Service
Supercharging your service management frontline with conversational ticketing
Join us for a webinar to learn about the power of Slack and Microsoft Teams-native service management. We’ll show you how Jira Service Management and Halp’s conversational ticketing functionality enables you to meet help-seekers where they
IT & Service
How we built it: modernizing Atlassian's own IT service desk
Ever wonder how Atlassians use our own products? Join this Lightning Talk to learn how Atlassian’s Workplace Technology team modernized our IT service desk by leveraging the power of Jira Service Management with Halp and Confluence.
IT & Service
How we built it: HR powers a remote culture at Atlassian
As of 2020, a third of our workforce has never been to an office and over half of the employees at Atlassian have relocated. Learn how Atlassian’s HR & IT teams used Jira Service Management to reimagine the employee experience for a distrib
IT & Service
Get the most out of Opsgenie and Statuspage together
Using multiple products to handle incidents doesn’t have to be hard. Used together, Opsgenie and Statuspage help all aspects of your incident management process run more smoothly. Reduce the inevitable chaos of major incidents and start tur
IT & Service
The Next Wave: A Modern Approach to Enterprise Service Management with Forrester and Atlassian
The benefits of service management extend beyond traditional IT teams. Join Forrester and Atlassian to explore the modern world of Enterprise Service Management (ESM) and learn practical tips on how to extend ITSM across your organization.
IT & Service
An IT Admin's Guide to Securing Collaboration at Scale: A Conversation with Atlassian and Slack
With the continual emergence of new cloud-based collaboration tools, IT leaders are perfectly positioned to usher in a new way for their organizations to work together - seamlessly and at scale. While these tools can help your teams work b
IT & Service
Identity without Borders: Google and Atlassian share tips for better cloud identity management
Identity and access management for both SaaS and on-prem apps is no easy task. Join Google and Atlassian experts to learn how to integrate Google Cloud Identity with your Atlassian tools and simplify your identity and access management.
IT & Service
Your 10-step plan to scale & govern Atlassian cloud products
Cloud products present a unique set of challenges for any admin, whether you're a seasoned SaaS administrator, or just beginning your cloud journey. In this session, Dave Meyer, Principal Product Manager at Atlassian will share his top reco
IT & Service
Tips to make a lean, mean ITSM machine with Atlassian
Moving towards Agile and DevOps? Tired of paying for ITIL workflows you never use? Employing an army of developers to maintain heavy customizations? Join this webinar to learn how applying lean and agile principles to ITSM can help IT teams
IT & Service
Atlassian Introduces Conversational Ticketing by Halp to Microsoft Teams
In a digital work environment, team messaging apps like Microsoft Teams have become the backbone of an organization’s real-time collaboration. Halp’s conversational ticketing make it easier to capture, track, and respond to internal request