2024년 2월 15일부터 Server 제품에 대한 지원이 더 이상 제공되지 않습니다. 계속해서 지원을 받으려면 마이그레이션하세요. 방법 알아보기 →

듀얼 라이선싱

We often see larger customers take 9-12 months on average to migrate, given the size and complexity of their Atlassian footprint. In order to give you adequate time to complete your migration and avoid double paying for your Cloud and Data Center subscription, we offer dual licensing.

작동 방식

  • 1,001명 이상의 사용자(Jira Software, Jira Work Management 또는 Confluence) 또는 251명 이상의 에이전트(Jira Service Management)가 포함된 연간 Cloud 구독을 구입합니다.
  • We extend your existing Data Center subscription for up to one year at a 100% discount.

이용 약관

  • Eligibility: You have an active Data Center subscription that is no more than 30 days past expiry date AND you purchase an equivalent annual Cloud subscription. To be eligible, the annual cloud subscription must be for 1,001 or more users (Jira Software, Jira Work Management, or Confluence) or 251 or more agents (Jira Service Management).
  • Tier of the dual license granted: The 100% discounted Data Center subscription granted will be for the same tier as your Cloud subscription. If the tier is not available on Data Center, the next highest tier will be granted.
  • Validity of the dual license: Your discounted Data Center subscription is granted for a maximum of one year and will end when your Cloud subscription ends.
  • Migration completion: You should complete your migration before the end of the 100% discounted dual license. When your first-year Cloud subscription ends, your Cloud subscription will be renewed, but your 100% discounted Data Center subscription will not be.
  • 이용 가능 여부: 이 프로모션 프로그램은 제한된 기간 동안 제공되며 Atlassian의 재량에 따라 변경될 수 있습니다. 이 프로모션 혜택을 받을 수 있다는 것을 보장할 수는 없습니다.


  • 2020년 10월 31일에 만료되는 Jira Software Data Center(사용자 2,000명)를 보유하고 있으며 6개월 동안 단계적으로 Cloud로 마이그레이션하려고 합니다. 2020년 10월 16일에 Data Center 구독보다 낮은 사용자 티어의 Jira Software Cloud 연간 구독(사용자 1,800명)을 구입합니다. Jira Software Data Center에는 1,800명 티어가 없으므로 사용자가 2,000명인 Data Center 구독을 100% 할인된 가격으로 제공합니다.

궁금한 점이 있거나 등록하고 싶으십니까? 영업 팀에 문의하세요.


어떤 제품이 이 혜택을 받을 수 있습니까? Copy link to heading Copied! 보기

You are eligible for this offer if you have a Data Center subscription for any of the following products or apps, and you purchase its cloud equivalent:

You own a Data Center subscription for the following products:

  • Jira Software
  • Jira Service Management
  • Confluence

You own a Data Center subscription for the following:

  • Questions for Confluence

Please note: Dual Licensing was first introduced to the Marketplace in September 2020 to help customers save on app migration costs over the duration of their existing Server maintenance or Data Center subscription for up to one year at no extra cost. Find out if your apps are opted into the Dual Licensing program. If you don’t see it listed, you can work with your Atlassian advocate, or reach out to the relevant Marketplace Partners directly.

어떤 Cloud 플랜이 이 혜택을 받을 수 있습니까? Copy link to heading Copied! 보기

모든 Cloud 플랜을 구입하여 이 제공을 받을 수 있지만, 더 큰 규모에서 최상의 경험을 얻으려면 Premium 또는 Enterprise Cloud 플랜을 구입하는 것이 좋습니다.

우선 순위 지원 또는 프리미어 지원을 이미 보유하고 있는 경우 어떻게 해야 합니까? Copy link to heading Copied! 보기

For existing Data Center customers who own Priority Support or Premier Support and migrate to our Premium or Enterprise Cloud plans, we will include a Priority Support extension co-termed with the Data Center subscription extension for each Premium or Enterprise plan you purchase.

월간 및 연간 Cloud 구독 구입에 모두 적용됩니까? Copy link to heading Copied! 보기

연간 Cloud 구독 구입만 이 혜택을 받을 수 있습니다.

How does this offer work with free Cloud migration trials? What is the difference? Copy link to heading Copied! 보기

Dual licensing and our free Cloud migration trial are designed to help you at different stages of your move to cloud.

Free Cloud migration trial: This trial is meant to help you with your decision to migrate to our cloud products. It allows you to test our cloud products and the migration process before you purchase. Customers who own a Data Center subscription (Commercial or Academic) with 11+ users are eligible for the free cloud migration trial. Starter tier (10 users or less) and Community license holders are not eligible at this time. Customers with up to 10 users/3 agents are encouraged to explore Atlassian's Free cloud plans when migrating to cloud.

  • Example: You own Jira Software Data Center and are interested in evaluating Cloud products. Atlassian provides a free Cloud migration trial to help you evaluate cloud before making the decision to migrate.

Dual licensing: The 100% discounted dual license is best if you have already decided to move to cloud, and know your migration will run over an extended period requiring you to run production instances of both the Data Center products and Cloud products in parallel. The 100% discounted dual license helps you eliminate the costs of your Data Center subscription for up to a year. In order to qualify for a dual license, you must purchase an annual cloud subscription with 1,001 or more users (Jira Software, Jira Work Management, or Confluence) or 251 or more agents (Jira Service Management).

  • Example: You own Jira Software Data Center and purchase an Enterprise subscription to Jira Software Cloud. You realize that your migration process involves multiple waves of migrating users from Data Center to Cloud, and the entire process will take many months. You enroll in dual licensing and Atlassian provides you with a 100% discounted Jira Software Data Center subscription for 1 year to help reduce the cost of migration.

무료 Cloud 마이그레이션 평가판에서 이중 라이선스로 전환하려면 영업 팀에 문의하세요.

Cloud로 마이그레이션하는 데 시간이 더 필요하면 어떻게 해야 합니까? Copy link to heading Copied! 보기

이중 라이선스는 최대 1년 동안 제공됩니다. 이 기간 내에 마이그레이션하는 데 문제가 있는 경우 사전에 영업 팀에 문의하시기 바랍니다.

Can I upgrade or downgrade my Data Center subscription? Copy link to heading Copied! 보기
  • Upgrade: If you are utilizing dual licensing, you purchased your cloud subscription with the intention of migrating. Typically, you would add new users directly to your Cloud subscription and migrate your Data Center users to Cloud over time. As a result, you need fewer users on your Data Center product. However, if you need to upgrade your Data Center subscription, please contact sales so that we can better understand your challenges and suggest the best solution for you.
  • Downgrade: If you need your Data Center subscription to be downgraded, please contact sales.
I’m a Server customer who qualified for extended Server support with dual licensing. What support can I expect? Copy link to heading Copied! 보기

If you qualified for dual licensing and purchased a Cloud subscription between September 12, 2023, and February 15, 2024, you are eligible for extended Server support for up to 12 months. This offer was designed for larger, more complex Server customers to provide ample time for migration without the need to pay for both a Cloud subscription and a Server license simultaneously.

Atlassian will also continue to support Atlassian-owned apps such as Automation for Jira, Team Calendars for Confluence, Assets, and Assets Discovery. This support is available for up to 12 months from the date of your Cloud subscription purchase, or until February 15, 2025, whichever comes first. Please note that there will not be any support provided for Advanced Roadmaps and Analytics for Confluence.

If you have a dual license, you can subscribe to receive e-mail updates for security patches, bug fixes and tech alerts. To ensure you are notified, update your preferences at:

이 페이지의 정보에는 추정된 적용 날짜를 제공할 때의 불확실성과 관련된 전향적 진술이 포함되어 있습니다. 모든 전향적 진술은 알려진/알 수 없는 위험 및 불확실성과 관련되어 있으며, 변경될 수 있습니다.