Asset and Configuration Management

Assets offers visibility into dependencies so you can manage assets and configuration items (CIs), quickly troubleshoot incidents, and minimize the risk of changes.

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The place for your important data

Unlike legacy databases, Assets offers a flexible and open data structure so teams can manage and connect critical resources to requests, incidents, changes, and more.

Track what matters

From hardware, software, and CIs to people, pianos, and fish (really), bring all your enterprise assets together in a flexible database. Pre-built templates help you get started fast.

Connect assets to work

Link objects in Assets to support tickets, incident issues, change requests, and more. Improve visibility and accelerate work across all kinds of use cases in IT, HR, Facilities, and beyond.

Make better decisions

Gain full visibility and control over assets to reduce risk and improve operations—now with new, flexible reporting and dashboards for deeper insights and smarter, faster decision-making.

Bring complete, current, and correct data to Assets

Assets Data Manager simplifies integrating, reconciling, and analyzing data from multiple sources, equipping you with reliable data for smart decisions.

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Asset and configuration management features

Automation

Say goodbye to tracking down owners or updating spreadsheets. Automate input from Jira work items so you can keep required info on your assets current.

Queries

Run queries on objects in Assets to conduct audits, manage costs, and identify the cause of issues.

Templates

Get started fast with pre-defined schema templates to bring structure to your database for common use cases across IT, Facilities, HR, and more.

Discovery

Detect IP-enabled assets, extract info about key attributes and dependencies, and track any changes to stay up to date.

Integrations

Leverage over 30 adapters, including flat files and SQL databases, to seamlessly bring important data into Assets.

Reporting

Gain actionable insights from your Assets data to monitor asset health, detect compliance gaps and security risks, and access important financial data.

Head of Product Ownership, Atlassian Williams F1 Team

Richard Sworder

We're really seeing [Assets] as a way of achieving full visibility of the things we care about from the entire lifecycle.

Frequently asked questions

What are the differences between Assets in Jira Service Management Cloud, Data Center, and the Assets App?
Can Assets be used with Jira spaces?
Why switch from another CMDB/asset management tool?
Moving your CMDB into Assets, an app in Service Collection, would:
Streamline your work by having all ITSM (requests, incidents, changes, & problems) and CMDB information in one tool
Provide more context between assets & CIs and incidents & changes so that your Dev and Ops teams can get to the root of the issue faster and manage risks for more seamless deployments
Reduce costs as other CMDB vendors are expensive
Increase flexibility to store whatever type of inventory, asset, or record - without the constraints or limits to just IT use cases.
Does Atlassian offer an asset discovery tool?
How is data imported into Assets?
With Assets, users have the ability to leverage Data Manager and its native schema import feature. Learn more here:
Learn about Assets Data Manager
Learn about Adapters
Set up Assets Data Manager
Move data into Data Manager to create raw data
Remove unwanted values to create transformed data
Eliminate unnecessary records to create cleansed data
Reconcile data sources to create Data Manager objects
Import into an Assets schema to create schema objects
What can be stored in Assets?
Anything. Seriously.
Traditional IT assets like hardware? ✅
Configuration items? ✅
People records? ✅
Fish? If it’s important to you, it’s important to us ✅
Assets is flexible to your needs. Just create the object type and schema right for you and you’ll be on your way.