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Jira Service Desk

At Atlassian, we want to give our customers the choice in how they deploy their Atlassian products: in the cloud,...

Atlassian Support is a global operation. With six regions, 24/7 availability, 15 products, cloud and server deployments, and different support tiers,...

Need to comment on Jira issues with a table of data from Excel to support your findings? Here's the formatting shortcut you've been waiting for.

We know deciding to overhaul your current IT Service Management (ITSM) software solution can be complicated, and sometimes a tough...

You may have noticed a theme these past few Jira Service Desk releases – the team has been focused on making approvals...

This article was written with Olga Rusnak of Railsware. —— In the late ‘90s and early 2000s, most technology companies...