Jira Service Desk Archives - Page 2 of 24 - Atlassian Blog

Staff Picks

Every IT team faces the challenge of managing a constantly changing IT infrastructure, whether it’s rolling out new technologies, managing existing ones, or keeping up...

Jira Service Desk

Make lean change management possible with Jira Service Desk

Jira Service Desk is focused on helping service teams deliver great customer service. Jira Service Desk’s powerful integration with Jira Software allows service and development...

Jira Service Desk

8 Jira Service Desk apps to improve your customer service

ITIL is the most widely-used service management framework in the world. It’s essential for organizations to align the assets and functions of IT to the...

Jira Service Desk

Jira Service Desk is ITIL certified

Most Recent

Our cloud product teams have been working around the clock to ship new features and updates. Learn what we announced today at Summit.

What’s new in our cloud products

Learn how Atlassian University can help you increase your skills, whether you're building your career or improving the capability of your team.

How to build your career on Atlassian

At Atlassian, we believe in providing our customers with deployment choice, whether that is in the Cloud managed by Atlassian or self-managed on your infrastructure of...

How we prioritize features for our Server and Data Center products

Work smarter, better, and faster with weekly tips and how-tos.

Last month, Atlassian attended SITS 2018, The Service Desk and IT Show. We staffed a busy booth, demoing our software and learning about challenges facing the support...

IT Service Management

5 questions on the latest ITSM trends

At Atlassian, we’re on a mission to make it easier and faster for IT teams to get work done. That’s why we’re excited to release...

Jira Service Desk

Introducing project archiving in Jira Service Desk, and a new look

Work smarter, better, and faster with weekly tips and how-tos.