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Jira Service Desk

Atlassian’s cost-effective ITSM solution, Jira Service Desk, is now Jira Service Management. In addition to all the rich capabilities in Jira Service Desk that over 25,000 customers already know and love, Jira Service Management...

Redefine what IT means to your business. Watch Jira Service Desk’s newest demo video to learn how to help customers serve themselves, as well as collaborate on tickets by @mentioning customers and agents.

Collaboration is near and dear to our hearts here at Atlassian. Collaboration, for us, is not just about sharing documents and communication in Hipchat and Confluence, but it’s in the DNA of all our...

Help yourself, with Jira Service Desk and Confluence. Confluence is the best way to build your team's knowledge and Jira Service Desk puts that knowledge to work. With the self-serve customer portal, you can...

Every day, service desk agents rely on various knowledge to solve customer problems. Whether it’s located in a document or...

I’d like to take a few moments to share how task management in Confluence relates to Jira. Both products enable...