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Jira Service Desk

Less context switching. Fewer meetings. More time to code and deliver value to customers

Every day, service desk agents rely on various knowledge to solve customer problems. Whether it’s located in a document or...

I’d like to take a few moments to share how task management in Confluence relates to Jira. Both products enable...

During my time at Atlassian, many Jira administrators have asked, “How do I share Jira with external partners in my...

IT organizations have the challenge of ensuring system uptime, supporting users, and managing inventory of both hardware and software. IT...

Here at Atlassian, we love using our own stuff. And when we’re not busy building kick-ass new products, we’re usually...