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Jira Service Desk

At Atlassian, we want to give our customers the choice in how they deploy their Atlassian products: in the cloud,...

Help yourself, with Jira Service Desk and Confluence. Confluence is the best way to build your team's knowledge and Jira Service Desk puts that knowledge to work. With the self-serve customer portal, you can...

Every day, service desk agents rely on various knowledge to solve customer problems. Whether it’s located in a document or...

I’d like to take a few moments to share how task management in Confluence relates to Jira. Both products enable...

During my time at Atlassian, many Jira administrators have asked, “How do I share Jira with external partners in my...

IT organizations have the challenge of ensuring system uptime, supporting users, and managing inventory of both hardware and software. IT...