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Jira Service Desk

Less context switching. Fewer meetings. More time to code and deliver value to customers.

Last month, Atlassian attended SITS 2018, The Service Desk and IT Show. We staffed a busy booth, demoing our software and learning...

At Atlassian, we’re on a mission to make it easier and faster for IT teams to get work done. That’s...

This is a guest post written by Sam Rector, product marketing manager at Appfire, makers of the award-winning Bob Swift...

Nothing puts a drag on IT service teams and customer support teams like answering the same question across multiple tickets....

Atlassian Support is a global operation. With six regions, 24/7 availability, 15 products, cloud and server deployments, and different support tiers,...