Meet the team (from left to right) Josie, Kelsy, Natalie, Amanda
Jira fosters human connection
As the Technical Program Management team grows, they rely on Jira to foster the project management side of their work so they can focus on the human side. “When I joined the team, I took over a Subscriptions project from Josie.” says Kelsy. “Jira was the source of truth for the project, which made the handoff seamless. Because all of the project details were in one place for me to reference, I got to spend my time getting to know the people and building relationships instead of trying to get historical context on the project tasks.”
Not just the technical teams at Pandora use Jira, though. Teams across the organization, from Creative to Business, use Jira to manage projects and collaborate on their work. "The flexibility of the tool is really instrumental in why different teams use it," Kelsy says. "Having flexibility in working styles is important."
Project management is an art and a science
Once teams are able to flexibly collaborate on their work with Jira, the special sauce of teamwork – human connection – comes into play. "When you have great tools, it makes it easier to practice your soft teamwork skills," says Kelsy. She continues, "I came to Pandora because I had been working at a B2B company and was excited to come into something user facing. But Josie, my boss, is what sold me on the job. The leadership that she provides is really amazing."
"You're going to make me cry!" Josie replies. Kelsy continues, "But seriously. It's the art and science. You say those words, but you live them, too, on a daily basis. You exemplify them, but you also mentor us in terms of how we go about doing that: being human and taking care of people. It's not just about dates and timelines." Josie chimes in, "I do say that a lot. Project management is an art and a science. We're a lot more than scrum masters."
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