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Portfolio for Jira Licensing and Pricing


Our FAQ contains the most frequently asked questions relating to licensing and pricing for Portfolio for Jira. Of course, if you would like to talk to us directly, please contact us.

Portfolio for Jira Cloud

How much does Portfolio for Jira Cloud cost? Show

Our monthly pricing is progressive, meaning that we offer volume discounts as you add more users. Each users' unit price is based on the pricing rate in which the user falls.

Monthly Pricing:

*Atlassian Cloud is now offered at 75% off for eligible Community customers, and 50% off for eligible Academic customers

Annual Pricing:

*Atlassian Cloud is now offered at 75% off for eligible Community customers, and 50% off for eligible Academic customers

Why the big jump in price from 10 users to 11 users? Our 10 user licenses offer introductory pricing for small teams. If you have more than 10 users (or more than 3 Jira Service Desk agents), regular pricing applies.

Where can I sign up for a trial? Show

Portfolio for Jira Cloud can be trialed for free, please visit Try Portfolio for Jira Cloud to start a trial.

Already using Atlassian Cloud? Site Administrators can navigate to the System Administration section of your Cloud site and add or remove applications and/or apps as needed.

Please note: Removing applications or apps takes effect immediately and no credit or refund will be offered for removing applications or add-ons early.

How can I purchase or request a quote for Portfolio for Jira Cloud? Show

The monthly payment plan can only be paid with a credit card or PayPal account associated with the subscription.

To request a quote for the annual payment option, please Contact Us with your Atlassian Cloud url.

*If added to an existing subscription, Portfolio for Jira will match your current payment plan.

What is the minimum term of service? Show

The minimum term of service is one month. You can choose to renew on a month by month basis, or you can purchase a year in advance.

What payment options are available? Show

Monthly: Monthly subscriptions are limited to payment via credit card or PayPal. To update the credit card or PayPal account details on file, please see the How do I update the credit card or PayPal account on file? FAQ.

Annual: this payment option can be paid via credit card, mailed check or bank transfer, complete payment details appear on an official quote. To request a quote for the annual payment option, please Contact Us with your Atlassian Cloud url.

Where can I find the Atlassian Terms of Service? Show

Please see the Cloud Terms of Service for more information. 

I have more questions about Atlassian Cloud Show

Great, because we have more answers! Please see our complete Altassian Cloud FAQs.

Portfolio for Jira Server

What is the cost of a new Portfolio for Jira Server license? Show

We have designed Portfolio for Jira Server licensing to be simple, upfront and equitable. Your initial purchase entitles you to perpetual use of the software, and includes 12 months of software maintenance – access to new software releases/enhancements, our world-class Support team, critical bug fixes, and security patches – from the date of purchase. While renewing your software maintenance annually is optional, it is strongly encouraged in order to ensure continuous access to all of the benefits listed above. 

Please note that 10-User Starter licenses are not eligible for Atlassian Support. Instead, support queries can be raised with the Atlassian Community.

Note: Portfolio for Jira Server is an add-on for Jira Software and Jira Core. The Portfolio for Jira Server license type and user count must match that of the Jira host product with this highest user tier it is being used with. For instance, a 25 User Commercial Jira Software Server license will require a 25 User Commercial Portfolio for Jira Server license.

If you're using multiple Jira host products in the same instance (i.e. Jira Software and Jira Core) your add-on must match the tier of the host products with the highest user tier. For example, a 25 User Commercial Jira Software Server license and a 50 User Commercial Jira Core Server license will require a 50 User Portfolio for Jira Server license.

Looking for base Jira pricing? Visit the Jira pricing page. 

How much is it to renew my Portfolio for Jira Server software maintenance? Show

All server licenses include 12 months of software maintenance – access to new software releases/enhancements, our world-class Support team, critical bug fixes, and security patches. Beyond this initial period, we strongly encourage renewing your software maintenance every 12 months* at our renewal pricing.

Atlassian automatically sends a no-obligation quote 90 days before the maintenance is to expire on a license. You can request a quote at any time; see this FAQ for more details. You also have the option to set up auto-renewal through my.atlassian.com.

Software maintenance renewals commence from the expiration of your active maintenance period, regardless of when the maintenance renewal is purchased. We recommend renewing at least 30 days before expiration to ensure you can upgrade to new releases and get technical assistance at any time.

What is software maintenance? Show

Software maintenance, included in your first year of use*, gives you the following benefits:

  • Security patches
  • Critical bug fixes
  • New features & enhancements
  • Access to Atlassian's world-class Support team for technical troubleshooting
  • Developer license* keys (lets you test the upgrades before committing!)
  • Potential to enroll in Beta Programs

In order for your software maintenance to remain active year-round, you must purchase it annually. Learn more about our renewing terms for software maintenance above. We also suggest making sure your business processes allow for frequent upgrades so your team can continue reaping the benefits enjoyed by other world-class teams.

*Please note that 10-User Starter server licenses are not eligible for non-production Developer licenses or Technical Support. 

How do I request a quote? Show

Requesting an obligation-free quote is easy! You will just need to submit your request through our Atlassian Store. In the final step check "Get a Quote" and click submit. Only quotes submitted though our online form are considered valid, screen prints of the shopping cart is not the same as a quote.

Does my Portfolio for Jira Server license have to match my Jira Software Server license? Show

Yes, Portfolio for Jira Server is an add-on for Jira Software. The Portfolio for Jira Server license type and user count must match that of the Jira Software Server license it is being used with. For instance, a 25 User Commercial Jira Software Server license will require a 25 User Commercial Portfolio for Jira Server license. This also means if the Jira Software Server license is upgraded then the Portfolio for Jira Server license will require upgrading to be compatible with the upgraded Jira Software Server license.

How is Portfolio for Jira Server licensed? Show

A Portfolio for Jira Server commercial/academic/starter license entitles you to:

  • Install Portfolio for Jira Server on a single instance of Jira Software in a production environment on 1 server
  • Perpetual Portfolio for Jira Server use
  • Software maintenance for 12 months - including all updates and online support

A Portfolio for Jira Server license must match the user count and type of the Jira Software Server license it is being used with. For instance, a 25 User Commercial Jira Software Server license will require a 25 User Commercial Portfolio for Jira Server license.

An academic license is available for qualified educational and academic institutions (learn more). Please see our Software License Agreement for more details.

What is the cost to upgrade my Portfolio for Jira Server license to a higher user tier? Show

Portfolio for Jira Server can be upgraded to a higher user tier at any time. All data is seamlessly upgraded, and all upgrades include 12 months of software maintenance commencing from the date payment is processed. This will override any existing maintenance period.

Please Note: The below prices* are applicable for licenses purchased after 3-Oct-2019. Pricing for licenses purchased prior to 3-Oct-2019 will be calculated using the previous year's list price.

Academic upgrade prices are 50% of the Commercial upgrade cost.

Upgrades to Academic server licenses are 50% of the pricing seen above.

How do I purchase a Server license upgrade? Show

There are two ways to generate a server license upgrade quote:

My.Atlassian Account

When the license's Billing Contact logs into their My.Atlassian account, they can select the license in question, followed by Upgrade. You'll then be routed to our secure Quote & Order form. You can then select the product(s) you'd like to upgrade, and the User Tier you'd like to move to. When you're finished, click Add To Cart. You can then check out, or save the no-obligation quote for later. 

Atlassian Store

Upgrade quotes can be generated directly from the Atlassian Store. After logging in, you'll see Upgrade at the top of the page. You can then select the product(s) you'd like to upgrade, and the User Tier you'd like to move to. When you're finished, click Add To Cart. You can then check out, or save the no-obligation quote for later. 

Portfolio for Jira Data Center

How is Portfolio for Jira Data Center licensed? Show

Just like Jira Software Data Center, Portfolio for Jira Data Center is licensed on an annual term per Data Center instance. Data Center licenses expire and are not perpetual like our server licenses.

To continue using Data Center approved apps after the original annual term, you must renew your Data Center approved app license. The renewal cost is the same as a new license purchase for the user tier you require (excluding promotional incentives).

An academic license is available for qualified educational and academic institutions (learn more). Please see our Software License Agreement for more details.

How much does Portfolio for Jira Data Center cost? Show

The table below illustrates the pricing for the Portfolio for Jira Data Center approved app. 

What is the promotional rate for Data Center approved Atlassian apps? Show

We are offering a one (1) year discount for Portfolio for Jira, Team Calendars for Confluence, and Questions for Confluence Data Center app versions from September 3, 2018 to September 2, 2019.

This limited-time promotional offer is available to new and existing customers until September 2, 2019. See the pricing section (above) for more details.

Will Atlassian offer credits to customers that make the switch to Data Center approved Atlassian apps? Show

Aside from the limited-time promotional pricing offered, there are no credits for upgrading from Atlassian Data Center Server apps to Data Center approved app versions.

When a customer elects to upgrade from a Server app to a Data Center approved app, or vise versa, they will not be granted any discounts on their new license purchase. From the date of purchase, this will initiate a new annual license window when a Data Center approved app is adopted and a new 12 month maintenance window when a Server app license is adopted.

Does my Portfolio for Jira Server license have to match my Jira Software Data Center license? Show

Yes, the Portfolio for Jira Data Center approved app is an add-on for Jira Software Data Center. The Portfolio for Jira Data Center approved app license type and user count must match that of the Jira Software Data Center license it is being used with. For instance, a 3,000 user Commercial Jira Software Data Center license will require a 3,000 user Commercial Portfolio for Jira Data Center approved app license.

This also means that if the Jira Software Data Center license is upgraded to a higher user tier, the Portfolio for Jira Data Center approved app license will require upgrading as well.

How can I purchase or request a quote for Portfolio for Jira Data Center? Show

Click here to purchase or request a quote for Portfolio for Jira Data Center. 

Does Atlassian offer a free trial of Portfolio for Jira Data Center? Show

Yes! Click here for a free 30-day trial.

I use Portfolio for Jira Server in my Data Center environment (or I want to use this app in my Data Center environment). Is that okay? Show

If you plan to use Portfolio for Jira in a Data Center environment, you should upgrade to the Data Center approved app version. 

While the current Portfolio for Jira Server app will remain compatible with Jira Software Data Center and supported by Atlassian, we require that Data Center customers make the transition to the available Data Center approved app by September 2, 2019.

To help ease the transition, we are offering discounted pricing for Portfolio for Jira through September 2, 2019. See the details above.

I have more questions about Data Center approved apps. Show

Great, we have answers! Visit the Data Center Approved Apps page for more details regarding Data Center approved apps.