Advanced Roadmaps Pricing & Licensing
Important changes to our server and Data Center products
We’ve ended sales for new server licenses and will end support for server on February 2, 2024. We’re continuing investment in Data Center with several key improvements. Learn what this means for you.
Advanced Roadmaps for Jira Software Cloud
Advanced Roadmaps is a feature of Jira Software Cloud Premium. To begin using Advanced Roadmaps in Cloud, upgrade Jira to start a free trial of Jira Software Cloud Premium.
Advanced Roadmaps is a feature of Jira Software Cloud Premium. To begin using Advanced Roadmaps in cloud, upgrade the product plan to Jira Software Cloud Premium to start your 30-day free trial. After the trial period, Jira Software Cloud Premium will appear on your monthly renewals. If you’re on an annual subscription, your trial period will span your current billing cycle, plus 30 days.
To change your product edition to Jira Premium:
(Please note that financially-backed SLAs and Premium Support are not supported during the Premium trial period).
For sites renewing monthly, Jira Software Cloud Premium will appear on monthly renewals after the initial trial period. To upgrade an annual subscription to Jira Software Cloud Premium, please contact our Customer Advocate team for a prorated upgrade quote.
The minimum term of service is one month. You can choose to renew on a month by month basis, or you can purchase a year in advance.
To ensure timely payment for monthly subscriptions, we're only able to accept payment via credit card or PayPal. The card on file can be updated by the primary billing contact via my.atlassian.com at any time, or you can elect to pay via PayPal via the Billing Details section of your cloud subscription.
*Unfortunately, we're unable to accept Discover credit cards for monthly renewals
Cloud subscriptions set up for automatic renewals can be paid via credit card or PayPal. Annual quotes can be paid by credit card, bank transfer, check, ACH, PayPal, or Net-30 terms (for orders above $10,000). Complete payment details appear on the first page of an official quote and on our How To Pay page.
Please see the Cloud Terms of Service for more information.
Great, because we have more answers! Please see our complete Cloud FAQs.
Advanced Roadmaps for Jira Software Data Center
To help meet the enterprise demand of tracking progress, dependencies, and capacity across multiple teams, we've bundled Advanced Roadmaps with Jira Software Data Center, meaning it will be licensed on an annual term per Data Center environment. Data Center licenses expire and are not perpetual like server licenses.
After February 2, 2021 PT, server customers can no longer purchase or request a quote for Advanced Roadmaps. The native functionality inherent in Advanced Roadmaps will only be available by moving to cloud or Data Center. If you have a valid quote, we will honor it for licenses purchased after this date.
If you have an existing server app license, you can continue to renew support and maintenance for these apps until the end of support date.
Data Center helps large enterprises get work done at scale.
Advanced Roadmaps for Jira Software Server
The server and Data Center apps will be renamed to Advanced Roadmaps for Jira. The apps will continue to function as usual.
Existing Advanced Roadmaps for Jira Server licenses can be renewed to a maximum end date of February 2, 2024.
Atlassian automatically sends a no-obligation quote 90 days before the maintenance is to expire on a license. You can request a quote at any time; see this FAQ for more details. You also have the option to set up auto-renewal through my.atlassian.com.
Software maintenance renewals commence from the expiration of your active maintenance period, regardless of when the maintenance renewal is purchased. We recommend renewing at least 30 days before expiration to ensure you can upgrade to new releases and get technical assistance at any time.
Between February 2, 2021 PT and February 2, 2022 PT, we will continue to provide support (i.e. database, browser, Java) and bug fixes on server products. After February 2, 2022 PT, we will only provide security bug-fixes for critical vulnerabilities until the end of support.
Existing Advanced Roadmaps for Jira Server licenses can be upgraded to a higher user tier until February 2, 2022, after which you'll need to migrate to cloud or Data Center to change your user tier. Beginning February 2, 2021, Advanced Roadmaps for Jira will be included with Jira Software Data Center. See Journey to Cloud/Data Center for more information.
There are two ways to generate a server license upgrade quote:
When the license's billing contact logs into my.atlassian.com, they can select the license in question, followed by Upgrade. You'll then be routed to our secure Quote & Order form. You can then select the product(s) you'd like to upgrade, and the user tier you'd like to move to. When you're finished, click Add To Cart. You can then check out, or save the no-obligation quote for later.
Upgrade quotes can be generated directly from the Atlassian Store. After logging in, you'll see Upgrade at the top of the page. You can then select the product(s) you'd like to upgrade, and the user tier you'd like to move to. When you're finished, click Add To Cart. You can then check out, or save the no-obligation quote for later.
Please note that Jira Service Management Server license upgrades are only available until February 2, 2022.