Advanced Roadmaps Licensing and Pricing
Portfolio for Jira is now Advanced Roadmaps. See the FAQ below for important information. If you would like to talk to us directly, please contact us.
Advanced Roadmaps in Cloud
| Advanced Roadmaps is a feature of Jira Software Cloud Premium. To begin using Advanced Roadmaps in Cloud, upgrade Jira to start a free trial of Jira Software Cloud Premium. |
| Advanced Roadmaps is a feature of Jira Software Cloud Premium. To begin using Advanced Roadmaps in Cloud, upgrade the product plan to Jira Software Cloud Premium to start your 30-day free trial. After the trial period, Jira Software Cloud Premium will appear on your monthly renewals. If you’re on an annual subscription, your trial period will span your current billing cycle, plus 30 days. To change your product edition to Jira Premium:
(Please note that financially-backed SLAs and Premium Support are not supported during the Premium trial period.) |
| For sites renewing monthly, Jira Software Cloud Premium will appear on monthly renewals after the initial trial period. To upgrade an annual subscription to Jira Software Cloud Premium, please contact our Customer Advocate team for a prorated upgrade quote. |
| The minimum term of service is one month. You can choose to renew on a month by month basis, or you can purchase a year in advance. |
| Monthly: Monthly subscriptions are limited to payment via credit card or PayPal. To update the credit card or PayPal account details on file, please see How do I update the credit card or PayPal account on file?. Annual: this payment option can be paid via credit card, mailed check, or bank transfer, complete payment details appear on an official quote. To request a quote for the annual payment option, please Contact Us with your Atlassian Cloud URL. |
| Please see the Cloud Terms of Service for more information. |
| Great, because we have more answers! Please see our complete Atlassian Cloud FAQs. |
Advanced Roadmaps for Jira Server
| The Server and Data Center apps will be renamed to Advanced Roadmaps for Jira. The apps will continue to function as usual. |
| We have designed Advanced Roadmaps for Jira Server licensing to be simple, upfront and equitable. Your initial purchase entitles you to perpetual use of the software, and includes 12 months of software maintenance – access to new software releases/enhancements, our world-class Support team, critical bug fixes, and security patches – from the date of purchase. While renewing your software maintenance annually is optional, it is strongly encouraged in order to ensure continuous access to all of the benefits listed above. Please note that 10-User Starter licenses are not eligible for Atlassian Support. Instead, support queries can be raised with the Atlassian Community. Note: Advanced Roadmaps for Jira Server is an add-on for Jira Software and Jira Core. The Advanced Roadmaps for Jira Server license type and user count must match that of the Jira host product with this highest user tier it is being used with. For instance, a 25 User Commercial Jira Software Server license will require a 25 User Commercial Advanced Roadmaps for Jira Server license. If you're using multiple Jira host products in the same instance (i.e. Jira Software and Jira Core) your add-on must match the tier of the host products with the highest user tier. For example, a 25 User Commercial Jira Software Server license and a 50 User Commercial Jira Core Server license will require a 50 User Advanced Roadmaps for Jira Server license. Looking for base Jira pricing? Visit the Jira pricing page. |
| All server licenses include 12 months of software maintenance – access to new software releases/enhancements, our world-class Support team, critical bug fixes, and security patches. Beyond this initial period, we strongly encourage renewing your software maintenance every 12 months* at our renewal pricing. Atlassian automatically sends a no-obligation quote 90 days before the maintenance is to expire on a license. You can request a quote at any time; see this FAQ for more details. You also have the option to set up auto-renewal through my.atlassian.com. Software maintenance renewals commence from the expiration of your active maintenance period, regardless of when the maintenance renewal is purchased. We recommend renewing at least 30 days before expiration to ensure you can upgrade to new releases and get technical assistance at any time. |
| Software maintenance, included in your first year of use*, gives you the following benefits:
In order for your software maintenance to remain active year-round, you must purchase it annually. Learn more about our renewing terms for software maintenance above. We also suggest making sure your business processes allow for frequent upgrades so your team can continue reaping the benefits enjoyed by other world-class teams. *Please note that 10-User Starter server licenses are not eligible for non-production Developer licenses or Technical Support. |
| Requesting an obligation-free quote is easy! You will just need to submit your request through our Atlassian Store. In the final step check "Get a Quote" and click submit. Only quotes submitted though our online form are considered valid, screen prints of the shopping cart is not the same as a quote. |
| Yes, Advanced Roadmaps for Jira Server is an add-on for Jira Software. The Advanced Roadmaps for Jira Server license type and user count must match that of the Jira Software Server license it is being used with. For instance, a 25 User Commercial Jira Software Server license will require a 25 User Commercial Advanced Roadmaps for Jira Server license. This also means if the Jira Software Server license is upgraded then the Advanced Roadmaps for Jira Server license will require upgrading to be compatible with the upgraded Jira Software Server license. |
| A Advanced Roadmaps for Jira Server commercial/academic/starter license entitles you to:
A Advanced Roadmaps for Jira Server license must match the user count and type of the Jira Software Server license it is being used with. For instance, a 25 User Commercial Jira Software Server license will require a 25 User Commercial Advanced Roadmaps for Jira Server license. An academic license is available for qualified educational and academic institutions (learn more). Please see our Software License Agreement for more details. |
| Advanced Roadmaps for Jira Server can be upgraded to a higher user tier at any time. All data is seamlessly upgraded, and all upgrades include 12 months of software maintenance commencing from the date payment is processed. This will override any existing maintenance period. Please Note: Upgrade pricing is dependent on what you have paid previously. If you purchased before 3-Oct-2019 you may be on a different pricing plan, and the table below will not apply. To verify your upgrade cost, please create a Server upgrade quote via the Atlassian Store. Academic upgrade prices are 50% of the Commercial upgrade cost. Upgrades to Academic server licenses are 50% of the pricing seen above. |
| There are two ways to generate a server license upgrade quote: My.Atlassian Account When the license's Billing Contact logs into their My.Atlassian account, they can select the license in question, followed by Upgrade. You'll then be routed to our secure Quote & Order form. You can then select the product(s) you'd like to upgrade, and the User Tier you'd like to move to. When you're finished, click Add To Cart. You can then check out, or save the no-obligation quote for later. Atlassian Store Upgrade quotes can be generated directly from the Atlassian Store. After logging in, you'll see Upgrade at the top of the page. You can then select the product(s) you'd like to upgrade, and the User Tier you'd like to move to. When you're finished, click Add To Cart. You can then check out, or save the no-obligation quote for later. |
Advanced Roadmaps for Jira Data Center
| Just like Jira Software Data Center, Advanced Roadmaps for Jira Data Center is licensed on an annual term per Data Center instance. Data Center licenses expire and are not perpetual like our server licenses. To continue using Data Center approved apps after the original annual term, you must renew your Data Center approved app license. The renewal cost is the same as a new license purchase for the user tier you require (excluding promotional incentives). An academic license is available for qualified educational and academic institutions (learn more). Please see our Software License Agreement for more details. |
| The table below illustrates the pricing for the Advanced Roadmaps for Jira Data Center approved app. |
| We are offering a one (1) year discount for Advanced Roadmaps for Jira, Team Calendars for Confluence, and Questions for Confluence Data Center app versions from September 3, 2018 to September 2, 2019. This limited-time promotional offer is available to new and existing customers until September 2, 2019. See the pricing section (above) for more details. |
| Aside from the limited-time promotional pricing offered, there are no credits for upgrading from Atlassian Server apps to Data Center approved app versions. When a customer elects to upgrade from a Server app to a Data Center approved app, or vise versa, they will not be granted any discounts on their new license purchase. From the date of purchase, this will initiate a new annual license window when a Data Center approved app is adopted and a new 12-month maintenance window when a Server app license is adopted. |
| Yes, the Advanced Roadmaps for Jira Data Center approved app is an add-on for Jira Software Data Center. The Advanced Roadmaps for Jira Data Center approved app license type and user count must match that of the Jira Software Data Center license it is being used with. For instance, a 3,000 user Commercial Jira Software Data Center license will require a 3,000 user Commercial Advanced Roadmaps for Jira Data Center approved app license. This also means that if the Jira Software Data Center license is upgraded to a higher user tier, the Advanced Roadmaps for Jira Data Center approved app license will require upgrading as well. |
| Click here to purchase or request a quote for Advanced Roadmaps for Jira Data Center. |
| Yes! Click here for a free 30-day trial. |
| If you plan to use Advanced Roadmaps for Jira in a Data Center environment, you should upgrade to the Data Center approved app version. While the current Advanced Roadmaps for Jira Server app will remain compatible with Jira Software Data Center and supported by Atlassian, we require that Data Center customers make the transition to the available Data Center approved app by September 2, 2019. To help ease the transition, we are offering discounted pricing for Advanced Roadmaps for Jira through September 2, 2019. See the details above. |
| Great, we have answers! Visit the Data Center Approved Apps page for more details regarding Data Center approved apps. |