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Atlassian Subprocessors

Current as of September 22, 2020

Trello Subprocessors

Opsgenie Subprocessors

Jira Align Subprocessors

Halp Subprocessors

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Third-Party Subprocessors

Jira and Confluence Cloud, Jira Service Management, Bitbucket Cloud, Statuspage

 

Applicable Cloud Products

Purpose

Entity Country

Website

Aiven, Ltd.

Applicable Cloud Products

Jira Software, Confluence, Bitbucket, Statuspage, Compass, Forge, Atlassian Analytics, Jira Product Discovery

Purpose

Queuing and streaming infrastructure

Entity Country

Finland

Website

https://aiven.io/

Auth0

Applicable Cloud Products

Jira Software, Confluence, Bitbucket, Statuspage, Compass, Forge, Atlassian Analytics, Jira Product Discovery,Trello

Purpose

Identity Management

Entity Country

USA

Website

https://auth0.com/

Amazon Web Services, Inc.

Applicable Cloud Products

Any Atlassian Cloud Product

Purpose

Data hosting

Entity Country

Australia, Ireland, USA

Website

https://aws.amazon.com/

Cloudflare, Ltd.

Applicable Cloud Products

Jira Align

Purpose

Content delivery network

Entity Country

USA

Website

https://www.cloudflare.com/

Databricks, Inc.

Applicable Cloud Products

Jira Software, Confluence, Bitbucket, Statuspage, Compass, Forge, Atlassian Analytics, Jira Product Discovery

Purpose

Analytics infrastructure provider

Entity Country

USA

Website

https://databricks.com/

e-Core Soluções em Tecnologia da Informação Ltda.

Applicable Cloud Products

Jira Software, Confluence, Bitbucket, Statuspage, Compass, Forge, Atlassian Analytics, Jira Product Discovery

Purpose

Customer service

Entity Country

Brazil, Mexico

Website

https://www.e-core.com/na-en/

K15t GmbH

Applicable Cloud Products

Confluence

Purpose

Customer support and engagement

Entity Country

Germany

Website

https://www.k15t.com/

Intercom, Inc.

Applicable Cloud Products

Opsgenie, Halp

Purpose

Customer support and engagement

Entity Country

USA

Website

https://www.intercom.com/

Mailgun Technologies, Inc.

Applicable Cloud Products

Statuspage, Opsgenie, Halp

Purpose

Communications technology provider

Entity Country

USA

Website

https://www.mailgun.com/

Message Systems, Inc. dba SparkPost

Applicable Cloud Products

Jira Software, Confluence, Bitbucket, Statuspage, Compass, Forge, Atlassian Analytics, Jira Product Discovery,Trello

Purpose

Email service provider

Entity Country

USA

Website

https://www.sparkpost.com/

Microsoft Corporation

Applicable Cloud Products

Jira Align

Purpose

Data hosting and infrastructure

Entity Country

USA

Website

https://azure.microsoft.com/en-us/

MongoDB, Inc.

Applicable Cloud Products

Halp

Purpose

Data infrastructure

Entity Country

USA

Website

https://www.mongodb.com/

New Relic, Inc.

Applicable Cloud Products

Opsgenie

Purpose

Performance and telemetry service

Entity Country

USA

Website

https://newrelic.com/

Nexmo, Inc.

Applicable Cloud Products

Opsgenie

Purpose

Communications technology provider

Entity Country

USA

Website

https://www.vonage.com/communications-apis/

NetApp, Inc.

Applicable Cloud Products

Bitbucket

Purpose

Cloud services and data management

Entity Country

USA

Website

https://www.netapp.com/

Plivo, Inc.

Applicable Cloud Products

Statuspage

Purpose

Communications technology provider

Entity Country

USA

Website

https://www.plivo.com/

Pubnub, Inc.

Applicable Cloud Products

Jira Software, Confluence, Bitbucket, Statuspage, Compass, Forge, Atlassian Analytics, Jira Product Discovery, Opsgenie

Purpose

Chat technology and infrastructure provider

Entity Country

USA

Website

https://www.pubnub.com/

Sendgrid, Inc.

Applicable Cloud Products

Jira Software, Confluence, Bitbucket, Statuspage, Compass, Forge, Atlassian Analytics, Jira Product Discovery,Halp

Purpose

Email service provider

Entity Country

USA

Website

https://sendgrid.com/

SoftServe, Inc.

Applicable Cloud Products

Jira Software, Confluence, Bitbucket, Statuspage, Compass, Forge, Atlassian Analytics, Jira Product Discovery

Purpose

Customer service

Entity Country

USA, Poland, Bulgaria

Website

https://www.softserveinc.com/en-us

Twilio, Inc.

Applicable Cloud Products

Jira Software, Confluence, Bitbucket, Statuspage, Compass, Forge, Atlassian Analytics, Jira Product Discovery, Trello, Opsgenie

Purpose

Communications technology provider

Entity Country

USA

Website

https://www.twilio.com/

Atlassian Group Sub-processors

The following Atlassian Group companies are sub-processors providing technical and operational support.

Entity

Applicable Cloud Products

Entity Country

Atlassian B.V.

Applicable Cloud Products

Any Atlassian Cloud product

Entity Country

Netherlands

Atlassian, Inc.

Applicable Cloud Products

Any Atlassian Cloud product

Entity Country

USA

Atlassian PTY, Ltd

Applicable Cloud Products

Jira Software, Confluence, Bitbucket, Statuspage, Compass, Forge, Atlassian Analytics, Jira Product Discovery, Trello, Opsgenie, Jira Align

Entity Country

Australia

Atlassian (UK) Operations Ltd.

Applicable Cloud Products

Trello

Entity Country

England

Dogwood Labs Inc.

Applicable Cloud Products

Statuspage

Entity Country

USA

Change Log

Summary of substantive changes since the last update.

Entity

Description

K15t GmbH

Description

Added as customer support and engagement provider to Confluence

Google, Inc.

Description

Removed as no longer providing data backup services to Trello

NetApp, Inc.

Description

Added as provider of cloud and data services to Bitbucket

Rackspace, Inc.

Description

Removed as no longer providing services for Jira Align