Atlassian Subprocessors
Current as of September 22, 2020
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Third-Party Subprocessors
Jira and Confluence Cloud, Jira Service Management, Bitbucket Cloud, Statuspage
| | Purpose | Entity Country | Website |
|---|---|---|---|
| Auth0 | Purpose Identity Management | Entity Country USA | Website https://auth0.com/ |
| AWS Amazon | Purpose Data hosting | Entity Country Australia, Germany, Ireland, USA | Website https://aws.amazon.com/ |
| Sendgrid | Purpose Email service provider | Entity Country USA | Website https://sendgrid.com/ |
| Twilio | Purpose
Communications technology provider | Entity Country USA | Website https://www.twilio.com/ |
| Message Systems, Inc. dba SparkPost | Purpose Email service provider | Entity Country USA | Website https://www.sparkpost.com/ |
| Pubnub, Inc. | Purpose
Chat technology and infrastructure provider | Entity Country USA | Website https://www.pubnub.com/ |
| Aiven Ltd | Purpose
Queuing and streaming infrastructure | Entity Country -NA- Aiven does not store/ host Atlassian data; its support engineers have access to Atlassian’s AWS instances for troubleshooting purposes. | Website https://aiven.io/ |
| e-Core Soluções em Tecnologia da Informação Ltda. | Purpose Customer service | Entity Country Brazil, Mexico | Website https://www.ecoretechnologies.com/ |
| SoftServe, Inc. | Purpose Customer service | Entity Country USA, Poland, Bulgaria | Website https://www.softserveinc.com/en-us |
| Databricks, Inc. | Purpose Analytics infrastructure provider | Entity Country USA | Website https://databricks.com/ |
| Plivo, Inc. (Statuspage only) | Purpose
Communications technology provider | Entity Country USA | Website https://www.plivo.com/ |
| Mailgun Technologies, Inc. (Statuspage only) | Purpose
Communications technology provider | Entity Country USA | Website https://www.mailgun.com/ |
Atlassian Group Subprocessors
Entity | Service Provided | Data Processing Location |
|---|---|---|
| Atlassian Network Services Inc. | Service Provided Holds contracts for AWS and other data infrastructure providers | Data Processing Location Australia, Ireland, USA |
| Atlassian PTY, Ltd | Service Provided Provides a portion of product services for Atlassian account, Jira, Confluence, Bitbucket, and Stride | Data Processing Location Australia |
| Dogwood Labs Inc. | Service Provided Provides a portion of product services for Statuspage customers only | Data Processing Location USA |