Purchasing FAQ
Confluence Licensing and Pricing
Download Licenses
- 1. What does a new Confluence license cost?
- 2. How much is it to renew my Confluence software maintenance?
- 3. What is the cost to Upgrade my Confluence license to a higher user tier?
- 4. How can I request a quote?
- 5. Does my Confluence license have to match the Team Calendars plugin and SharePoint Connector of Confluence?
- 6. How do you define a Confluence User?
- 7. How is Confluence licensed?
OnDemand Subscriptions
- 1. What add-ons are available for Confluence OnDemand?
- 2. Where can I sign up for an evaluation?
- 3. How much is an Atlassian OnDemand subscription?
- 4. How can I purchase or request a quote for Atlassian OnDemand?
- 5. What is the minimum term of service?
- 6. Is there a discount if I purchase the annual subscription?
- 7. What payment options are available?
- 8. Where can I find the Atlassian OnDemand Terms of Use?
- 9. I have more questions about Atlassian OnDemand.
Our FAQ contains the most frequently asked questions relating to our licensing and pricing. Of course, if you would like to talk to us directly, please contact our Sales Team.
Download Licenses
1. What does a new Confluence license cost?
We believe the Confluence licensing scheme is simple, upfront and equitable. Our software licenses entitle you to perpetual use, and include 12 months maintenance (updates/support) commencing from the date of purchase. Renewing maintenance is entirely optional.
| Commercial | Academic | |
|---|---|---|
| 1-10 Users | US $10 | US $10 |
| 11-25 Users | US $800 | US $400 |
| 26-50 Users | US $1,600 | US $800 |
| 51-100 Users | US $2,200 | US $1,100 |
| 101-500 Users | US $4,000 | US $2,000 |
| 501-2000 Users | US $8,000 | US $4,000 |
| 2000+ Users | US $12,000 | US $6,000 |
Additional clustered node licenses
Additional clustered node licenses allow you to configure multiple copies of Confluence to run as a single connected cluster.
| Commercial | Academic | |
|---|---|---|
| 2000 Users Clustered Node Per Clustered Node | US $8,000 | US $4,000 |
| 2000+ Users Clustered Node Per Clustered Node | US $12,000 | US $6,000 |
A Confluence Clustered Node license must be purchased with or in addition to a Confluence 2000 Users or Confluence 2000+ Users license.
2. How much is it to renew my Confluence software maintenance?
All non-free licenses come with 12 months of software maintenance (support and product updates). Beyond this initial 12 month period, you may renew your software maintenance for a further 12 months* at our discounted renewal prices.
| Commercial | Academic | |
|---|---|---|
| 1-10 Users | US $10 | US $10 |
| 11-25 Users | US $400 | US $200 |
| 26-50 Users | US $800 | US $400 |
| 51-100 Users | US $1,100 | US $550 |
| 101-500 Users | US $2,000 | US $1,000 |
| 501-2000 Users | US $4,000 | US $2,000 |
| 2000+ Users | US $6,000 | US $3,000 |
| 2000 Users Clustered Node Per Clustered Node | US $4,000 | US $2,000 |
| 2000+ Users Clustered Node Per Clustered Node | US $6,000 | US $3,000 |
Atlassian automatically sends a no-obligation quote 90 days before the maintenance is to expire on a license. However, customers can request a quote at any time from the Quote & Order Form; see this FAQ for more details.
*Maintenance renewals commence from the expiration of your active maintenance period, regardless of when the maintenance renewal is purchased. If you intend to renew, we recommend renewing at least 30 days before expiration.
3. What is the cost to Upgrade my Confluence license to a higher user tier?
Licensees can upgrade to a 50 Users, 100 Users, 500 Users, 2000 Users or 2000+ Users license at any time. All data is seamlessly upgraded. Upgrades include 12 months of software maintenance commencing from the date payment is processed. This will override any existing maintenance period.
| 26-50 Users | 51-100 Users | 101-500 Users | 501-2000 Users | 2000+ Users | |
|---|---|---|---|---|---|
| Commercial | |||||
| From 11-25 Users to | US $1,200 | US $1,800 | US $3,600 | US $7,600 | US $11,600 |
| From 26-50 Users to | US $1,400 | US $3,200 | US $7,200 | US $11,200 | |
| From 51-100 Users to | US $2,900 | US $6,900 | US $10,900 | ||
| From 101-500 Users to | US $6,000 | US $10,000 | |||
| From 501-2000 Users to | US $8,000 | ||||
| From 2000 Users Node to 2000+ Users Node Per Clustered Node | US $8,000 | ||||
| Academic | |||||
| From 11-25 Users to | US $600 | US $900 | US $1,800 | US $3,800 | US $5,800 |
| From 26-50 Users to | US $700 | US $1,600 | US $3,600 | US $5,600 | |
| From 51-100 Users to | US $1,450 | US $3,450 | US $5,450 | ||
| From 101-500 Users to | US $3,000 | US $5,000 | |||
| From 501-2000 Users to | US $4,000 | ||||
| From 2000 Users Node to 2000+ Users Node Per Clustered Node | US $4,000 | ||||
Additional clustered node licenses
Only Confluence 2000 Users and 2000+ Users license holders can upgrade to a multi-node or clustered edition of Confluence. To upgrade to a multi-node or clustered edition of Confluence, you simply need to purchase a new additional clustered node license.
The maintenance period of your existing Confluence 2000 Users or Confluence 2000+ Users license will be synchronized with the additional clustered node license accordingly.
Upgrading to clustered? Learn more about your maintenance synchronization date by requesting a quote online.
4. How can I request a quote?
Requesting an obligation-free quote is easy! You will just need to submit your request through our Quote & Order Form. In the final step check "Get a Quote" and click submit. Only quotes submitted though our online form are considered valid, screen prints of the shopping cart is not the same as a quote.
5. Does my Confluence license have to match the Team Calendars plugin and SharePoint Connector of Confluence?
Yes, Team Calendars and SharePoint Connector are Add-ons for Confluence whose license type and user count must match that of the Confluence license it is being used with. For instance, a 25 User Commercial Confluence license will require a 25 User Commercial Team Calendars and/or SharePoint Connector license(s).
6. How do you define a Confluence User?
A user is defined as a unique, named account that has been granted access to an application. Anonymous users may also be granted access and do not count against license totals.
7. How is Confluence licensed?
A Confluence commercial/academic license entitles you to:
- Deploy a single instance of Confluence in a production environment on 1 server accessible by the number of users licensed
- Unlimited pages, spaces and comments
- Perpetual Confluence use
- Software maintenance for 12 months - including all updates and online support (from Sydney, Australia and San Francisco, USA during local business hours)
- Full source code (under a developer source license which allows for broad customization)
An academic license is available for qualified educational and academic institutions (learn more).
Please read the End User License Agreement (EULA) for more details.
OnDemand Subscriptions
1. What add-ons are available for Confluence OnDemand?
| Family / Base product | Application combinations | Included products | Add-ons* |
|---|---|---|---|
| Confluence | Confluence OnDemand | Confluence only |
|
Note: Adding JIRA Family products to active Confluence Family-only instances is not currently supported. If you plan to use JIRA with Confluence, we recommend adding it to your trial when it's created. We plan to remove this restriction as quickly as possible.
*Add-ons must match the user tier of the parent application
2. Where can I sign up for an evaluation?
Atlassian OnDemand can be evaluated 30 days for free. Visit Try Atlassian OnDemand to start a 30 day evaluation.
3. How much is an Atlassian OnDemand subscription?
We offer a la carte pricing for JIRA, Confluence, & FishEye/Crucible* and Add-ons (Bonfire, GreenHopper, Team Calendars, and Gliffy).
| Users | OnDemand Monthly | OnDemand Annual | OnDemand | OnDemand |
|---|---|---|---|---|
| 1-10 | $10 | $100 | $10 | $100 |
| 11-15 | $50 | $500 | $25 | $250 |
| 16-25 | $100 | $1000 | $50 | $500 |
| 26-50 | $200 | $2000 | $100 | $1000 |
| 51-100 | $300 | $3000 | $150 | $1500 |
| 101-500 | $500 | $5000 | $250 | $2500 |
| 501-2000 | $1000 | $10,000 | $500 | $5000 |
*FishEye/Crucible includes integrated Subversion
4. How can I purchase or request a quote for Atlassian OnDemand?
A quote can be requested for the annual payment option only. First sign up for a free 30 day trial then use the instructions below to generate a annual quote for Atlassian OnDemand.
If evaluating Atlassian OnDemand the credit card supplied during sign-up will automatically be charged at the end of the 30 day evaluation. Monthly payment customers can purchase at anytime using a credit card and the first month of paid service will commence at the end of the evaluation period.
To purchase a monthly subscription with a credit card or request an annual payment quote:
- Log into my.atlassian.com, the account page will display. Atlassian OnDemand will be listed in the Evaluations section.
- Click the '+' sign of your Atlassian OnDemand subscription, your account management screen will display.
- In the Actions section select the desired application(s), Add-on(s) and user levels from the "Configure" screen.
- In the Actions section click "Buy."
- The current service configuration will appear in the Quote & Order Form.
- Select the monthly or annual payment term.
- Click "Add to Cart" and follow the steps to check out.
Once complete, an email will be sent to the named billing and technical contacts with a paid invoice or official quote attached.
5. What is the minimum term of service?
The minimum term of service is one month. You can choose to renew on a month by month basis, or save money by purchasing a year in advance.
6. Is there a discount if I purchase the annual subscription?
Yes, how does two months free sound? Our annual subscriptions cost the equivalent of 10 months but you get 12 months of service.
7. What payment options are available?
Monthly: this payment option is automatically charged to the credit card associated with the Atlassian OnDemand subscription. To update the credit card details please see the How do I change the credit card for my subscription FAQ.
Annual: this payment option can be paid via credit card, mailed check or bank transfer, complete payment details appear on an official quote. A subscription holder can request a quote from their my.atlassian.com account.
8. Where can I find the Atlassian OnDemand Terms of Use?
You can find the Hosted Services Terms of Use on our website.
9. I have more questions about Atlassian OnDemand.
Great, because we have more answers! Please see our complete Atlassian OnDemand FAQ.