Download Licenses

1. What does a new Crowd license cost?

We believe the Crowd licensing scheme is simple, upfront and equitable. Our software licenses entitles you to perpetual use, and include 12 months maintenance (updates/support) commencing from the date of purchase. Renewing maintenance is entirely optional.

	Commercial	Academic
1-50 Users	US $10	US $10
51-100 Users	US $1,200	US $600
101-500 Users	US $2,200	US $1,100
501+ Users	US $8,000	US $4,000

 

2. How much is it to renew my Crowd software maintenance?

All non-free licenses come with 12 months of software maintenance (support and product updates). Beyond this initial 12 month period, you may renew your software maintenance for a further 12 months* at our discounted renewal prices.

	Commercial	Academic
1-50 Users	US $10	$10
51-100 Users	US $600	US $300
101-500 Users	US $1,100	US $550
501+ Users	US $4,000	US $2,000

Atlassian automatically sends a no-obligation quote 90 days before the maintenance is to expire on a license. However, customers can request a quote at any time from the Quote & Order Form; see this FAQ for more details.

*Maintenance renewals commence from the expiration of your active maintenance period, regardless of when the maintenance renewal is purchased. If you intend to renew, we recommend renewing at least 30 days before expiration.

3. What is the cost to upgrade my Crowd license to a higher user tier?

Licensees can upgrade to a 100 Users, 500 Users or Unlimited Users license at any time. All data is seamlessly upgraded. Upgrades include 12 months of software maintenance commencing from the date payment is processed. This will override any existing maintenance period.

	101-500 Users	500+ Users
Commercial
From 51-100 Users to	US $1,200	US $7,300
From 101-500 Users to		US $6,300
Academic
From 51-100 Users to	US $600	US $3,650
From 101-500 Users to		US $3,150

4. How do I request a quote?

Requesting an obligation-free quote is easy! You will just need to submit your request through our Quote & Order Form. In the final step check "Get a Quote" and click submit.  Only quotes submitted though our online form are considered valid, screen prints of the shopping cart is not the same as a quote.

5. How do you define a Crowd User?

A Crowd user is defined as any user account that can authenticate against one or more applications.

To minimise your licensing cost, if you have more than one directory, ensure that the same user does not exist in multiple directories.

6. How is Crowd licensed?

A Crowd commercial/academic license entitles you to:

• Deploy a single instance of Crowd in a production environment on 1 server accessible by the number of users licensed
• Unlimited application and directory connections
• Perpetual Crowd use
• Software maintenance for 12 months - including all updates and online support (from Sydney, Australia and San Francisco, USA during local business hours)
• Full source code (under a developer source license which allows for broad customisation)

Licensing fees are quoted per total number of 'Crowd users'. A Crowd user is defined as any user account that can authenticate against one or more applications. To minimise your licensing cost, if you have more than one directory, ensure that the same user does not exist in multiple directories.

An academic license is available for qualified educational and academic institutions (learn more).

Please read the End User License Agreement (EULA) for more details.