Purchasing FAQ
Bamboo Licensing and Pricing
Download Licenses
OnDemand Subscriptions
- 1. What applications and add-ons can be used with Bamboo in Atlassian OnDemand?
- 2. What are Local / Remote Agents?
- 3. Where can I sign up for an evaluation?
- 4. How much is an Atlassian OnDemand subscription?
- 5. How can I purchase or request a quote for Atlassian OnDemand?
- 6. What is the minimum term of service?
- 7. Is there a discount if I purchase the annual subscription?
- 8. What payment options are available?
- 9. Where can I find the Atlassian OnDemand Terms of Use?
- 10. I have more questions about Atlassian OnDemand.
Our FAQ contains the most frequently asked questions relating to our licensing and pricing. Of course, if you would like to talk to us directly, please contact our Sales Team.
Download Licenses
1. What does a new Bamboo license cost?
We believe the Bamboo licensing scheme is simple, upfront and equitable. Our software licenses entitle you to perpetual use, and include 12 months maintenance (updates/support) commencing from the date of purchase. Renewing maintenance is entirely optional.
2. How much is it to renew my Bamboo software maintenance?
All non-free licenses come with 12 months of software maintenance (support and product updates). Beyond this initial 12 month period, you may renew your software maintenance for a further 12 months* at our discounted renewal prices.
Atlassian automatically sends a no-obligation quote 90 days before the maintenance is to expire on a license. However, customers can request a quote at any time from the Quote & Order Form; see this FAQ for more details.
*Maintenance renewals commence from the expiration of your active maintenance period, regardless of when the maintenance renewal is purchased. If you intend to renew, we recommend renewing at least 30 days before expiration.
3. What is the cost to upgrade my Bamboo license to a higher user tier?
Upgrading your edition of Bamboo allows you to access the additional remote agents. If you have started with a 1 Remote Agent or 10 Remote Agents edition of Bamboo, you may wish to upgrade as your development team grows.
You can upgrade to a 5 Remote Agent, 10 Remote Agents, 25 Remote Agents, or 100 Remote Agents license at any time. All data is seamlessly upgraded. Upgrades include 12 months of software maintenance commencing from the date payment is processed. This will override any existing maintenance period.
| 2-5 Remote Agents | 6-10 Remote Agents | 11-25 Remote Agents | 26-100 Remote Agents | ||||
|---|---|---|---|---|---|---|---|
| Local agents included | Unlimited | Unlimited | Unlimited | Unlimited | |||
| Remote agents included | 2-5 | 6-10 | 11-25 | 26-100 | |||
| Commercial | |||||||
| From Starter License | $10 Starter Licenses are a charitable contribution to Room to Read and are not upgradable. To increase agents you will need to purchase a new Bamboo license. | ||||||
| From 1 Remote Agent to | US $1,800 | US $3,600 | US $7,600 | US $15,600 | |||
| From 2-5 Remote Agents to | US $2,900 | US $6,900 | US $14,900 | ||||
| From 6-10 Remote Agents to | US $6,000 | US $14,000 | |||||
| From 11-25 Remote Agents to | US $12,000 | ||||||
| Academic | |||||||
| From Starter License | $10 Starter Licenses are a charitable contribution to Room to Read and are not upgradable. To increase agents you will need to purchase a new Bamboo license. | ||||||
| From 1 Remote Agent to | US $900 | US $1,800 | US $3,800 | US $7,800 | |||
| From 2-5 Remote Agent to | US $1,450 | US $3,450 | US $7,450 | ||||
| From 6-10 Remote Agents to | US $3,000 | US $7,000 | |||||
| From 11-25 Remote Agents to | US $6,000 | ||||||
4. How do I request a quote?
Requesting an obligation-free quote is easy! You will just need to submit your request through our Quote & Order Form. In the final step check "Get a Quote" and click submit. Only quotes submitted though our online form are considered valid, screen prints of the shopping cart is not the same as a quote.
5. How is Bamboo licensed?
A Bamboo commercial/academic license entitles you to:
- Deploy a single instance of Bamboo in a production environment on 1 server
- Local agents and/or remote agents, as per edition
- Unlimited projects and users
- Perpetual Bamboo use
- Software maintenance for 12 months - including all updates and online support (from Sydney, Australia and San Francisco, USA during local business hours)
- Full source code (under a developer source license which allows for broad customisation)
An academic license is available for qualified educational and academic institutions (learn more).
Please read the End User License Agreement (EULA) for more details
6. What are Local / Remote Agents?
A Bamboo Agent is a service that provides capabilities to run job builds. There are two types of Bamboo agents:
- local agents run as part of the Bamboo server.
- remote agents run on computers, other than the Bamboo server, that run the remote agent tool. An elastic agent is a remote agent that runs in the Amazon Elastic Compute Cloud (EC2).
Local agents run in the server's process, i.e. in the same JVM as the server. Each remote agent runs in its own process, i.e. has its own JVM.
Each agent has a defined set of capabilities and can only run builds for jobs whose requirements match the agent's capabilities.
OnDemand Subscriptions
1. What applications and add-ons can be used with Bamboo in Atlassian OnDemand?
Bamboo is an application in the JIRA family and requires JIRA as its base product. Bamboo usage requires an Amazon EC2 account - for more, please see the Bamboo EC2 overview.
| Family / Base product | Additional applications | Add-ons* |
|---|---|---|
| JIRA OnDemand | Bamboo Bitbucket | GreenHopper Bonfire Gliffy Tempo |
| Confluence OnDemand | n/a | Team Calendars |
Note: Adding JIRA Family products to active Confluence Family-only instances is not currently supported. If you plan to use JIRA with Confluence, we recommend adding it to your trial when it's created. We plan to remove this restriction as quickly as possible.
*Add-ons must match the user tier of the parent application
2. What are Local / Remote Agents?
A Bamboo Agent is a service that provides capabilities to run job builds. There are two types of Bamboo agents:
- Local agents run as part of the Bamboo server. Note that local agents do not apply to Bamboo OnDemand instances.
- Remote agents run on computers, other than the Bamboo server, that run the remote agent tool. An elastic agent is a remote agent that runs in the Amazon Elastic Compute Cloud (EC2). For Bamboo OnDemand, all build agents will be EC2 elasctic agents.
Each agent has a defined set of capabilities and can only run builds for jobs whose requirements match the agent's capabilities.
3. Where can I sign up for an evaluation?
Atlassian OnDemand can be evaluated free for one month. Visit Try Atlassian OnDemand to start a one-month evaluation.
Already using OnDemand? To add Bamboo and other products to your existing subscription, visit the OnDemand configuration page and choose the products you'd like to add. You'll automatically get a free one-month trial of any new products before their cost is added to your subscription.
4. How much is an Atlassian OnDemand subscription?
We offer a la carte pricing for OnDemand. Your subscription starts with JIRA and/or Confluence as its foundation. From there, you can choose from available add-ons and additional applications (e.g. Bamboo).
| Users | JIRA/Confluence OnDemand Monthly | JIRA/Confluence OnDemand Annual | OnDemand Add-ons Monthly | OnDemand Add-ons Annual |
|---|---|---|---|---|
| 1-10 | $10 | $100 | $10 | $100 |
| 11-15 | $50 | $500 | $25 | $250 |
| 16-25 | $100 | $1,000 | $50 | $500 |
| 26-50 | $200 | $2,000 | $100 | $1,000 |
| 51-100 | $300 | $3,000 | $150 | $1,500 |
| 101-500 | $500 | $5,000 | $250 | $2,500 |
| 501-2000 | $1,000 | $10,000 | $500 | $5,000 |
Additional Applications: Bamboo & Bitbucket
Bamboo & Bitbucket are available as additional applications for JIRA OnDemand subscribers. Please note that Bamboo is sold per agent, not per user.
| Agents | Jobs | Bamboo OnDemand Monthly | Bamboo OnDemand Annual |
|---|---|---|---|
| 1 | 10 job limit | $10 | $100 |
| 1 | Unlimited jobs | $50 | $500 |
| 5 | $100 | $1,000 | |
| 10 | $250 | $2,500 | |
| 25 | $500 | $5,000 | |
| 100 | $1,000 | $10,000 |
| Users | Bitbucket OnDemand Monthly | Bitbucket OnDemand Annual |
|---|---|---|
| 10 | $10 | $100 |
| 25 | $25 | $250 |
| 50 | $50 | $500 |
| 100 | $100 | $1,000 |
| Unlimited | $200 | $2,000 |
5. How can I purchase or request a quote for Atlassian OnDemand?
A quote can be requested for the annual payment option only.
If evaluating Atlassian OnDemand the credit card supplied during sign-up will automatically be charged at the end of the one-month evaluation. Monthly payment customers can purchase at anytime using a credit card and the first month of paid service will commence at the end of the evaluation period.
To purchase a monthly subscription with a credit card or request an annual payment quote:
- Log into My Atlassian, the account page will display. Atlassian OnDemand will be listed in the Evaluations section.
- Click the '+' sign of your Atlassian OnDemand subscription, your account management screen will display.
- In the Actions section select the desired application(s), Add-on(s) and user levels from the "Configure" screen.
- In the Actions section click "Buy."
- The current service configuration will appear in the Quote & Order Form.
- Select the monthly or annual payment term.
- Click "Add to Cart" and follow the steps to check out.
Once complete, an email will be sent to the named billing and technical contacts with a paid invoice or official quote attached.
6. What is the minimum term of service?
The minimum term of service is one month. You can choose to renew on a month by month basis, or save money by purchasing a year in advance.
7. Is there a discount if I purchase the annual subscription?
Yes, how does two months free sound? Our annual subscriptions cost the equivalent of 10 months but you get 12 months of service
.8. What payment options are available?
Monthly: this payment option is automatically charged to the credit card associated with the Atlassian OnDemand subscription. To update the credit card details please see the How do I change the credit card for my subscription FAQ.
Annual: this payment option can be paid via credit card, mailed check or bank transfer, complete payment details appear on an official quote. A subscription holder can request a quote from their My Atlassian account.
9. Where can I find the Atlassian OnDemand Terms of Use?
You can find the Hosted Services Terms of Use on our website.
10. I have more questions about Atlassian OnDemand.
Great, because we have more answers! Please see our complete Altassian OnDemand FAQ.