最新ITIL4で変わるアジャイルITSM

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ITチームがあらゆる組織において非常に重要な役割を果たしているというのはまぎれもない事実ですが、現代においてはさらにその重要性が増しています。

急速な時代の流れに応じて変化が求められる世の中において、最適なITSMとはどのようなものなのでしょうか？アトラシアンの答えは“アジャイルITSM”です。

本Webセミナーでは、アトラシアンのソリューションエンジニアが、

• ITSMの歴史とこれまでの成り立ち
• 最新のITIL4の内容とその重要性
• アトラシアン製品を用いたアジャイルITSMの事例

をご紹介します。

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