You like to think that you know a lot about the people you work with. You know that your deskmate takes her coffee black and that your boss chews his thumb nail when he’s thinking about something intently. But how much do you really know about your team members? Do you know what motivates them at work? Or how they prefer to receive feedback? Or when they feel their most focused and productive? If you’re drawing a blank, we have your back. Use this user manual template with your team to get the lowdown on what makes everybody tick.
나의 사용 설명서 템플릿을 사용하는 방법
1단계. 팀에 몇 가지 과제 할당
이 연습을 최대한 활용하려면 각 팀원에게 이 템플릿을 제공하고 각자 이를 작성할 시간을 충분히 줍니다. 템플릿을 작성하는 데 일주일가량의 시간을 주면, 앉은 자리에서 템플릿의 11개 행(좋아하는 명언, 가장 힘들었던 도전 등 여러 가지 질문)을 한꺼번에 몰아서 작성하는 것보다 본인이 선호하는 사항을 더 정확하게 표현하기 쉽습니다.
팀원에게 템플릿을 배부할 때는 이 활동을 하는 이유와 관련하여 몇 가지 배경을 설명해주세요. 이 활동의 목적은 각자의 단점을 조명하거나 자기 회의감을 유발하기 위한 것이 아니라, 모두가 서로를 더 잘 알아가고 협업을 개선하기 위한 것입니다.
2단계. 팀을 한곳에 모으기
It’s time to get a team meeting on the calendar. Remind everybody that they should bring their own filled out user manual template to this get together, as that will be your main topic of conversation.
The goal of this meeting is to give everybody a chance to share what they filled out in their own template. If you have a large team, you might want to save time by splitting into smaller groups. But if your team is on the smaller side, a team-wide conversation can help get everybody on the same page. Everybody – even the people who wouldn’t normally be inclined to assert their preferences or expectations – is required to walk through what they filled out in their user manual.
This should be an open conversation. Encourage your team members to ask each other clarifying questions and offer insights and observations (provided they’re polite and professional, of course) about their own experiences working with that person.
3단계. 정보에 액세스할 수 있도록 하기
User manuals only serve their purpose when your team uses them. They’re not something that you should discuss once in a well-intentioned meeting, before letting them collect digital cobwebs.
Store them somewhere safe and accessible where your entire team can easily refer to them. Perhaps link to them from your team homepage or other internal team page. These manuals contain tons of valuable information that will help your team work together more effectively, so make it easy for them to get their hands on those details when they need them.
4단계. 반복적인 활동으로 만들기
Not only will your team continue to evolve, but so will their preferences. You don’t want people to feel locked into the information they listed two or three years ago.
Whenever you bring on a new team member, provide them with this template and ask them to share their details with the team. You can give your existing team members a chance to discuss any recent updates to their own user manual at that same time, so that people always have the most up-to-date information about how to communicate and collaborate.
Atlassian은 소프트웨어 개발자, 프로젝트 매니저 및 콘텐츠 관리를 위한 제품을 개발하는 엔터프라이즈 소프트웨어 기업입니다.
이 템플릿을 사용하여 팀이 합리적인 그룹 결정을 내리도록 효과적으로 안내하세요.
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회의 안건을 설정하고, 메모를 작성하고, 팀과 실행 항목을 공유하세요.