Inside Atlassian

The Teamwork Lab

Exploring the future of work through research and experimentation

Our mission is to help every team thrive by making human and AI-powered teamwork feel easy: clear, connected, and focused on what matters most.

The Teamwork Lab is Atlassian’s incubator for teamwork innovation. We apply organizational research and hands-on experimentation to create evidence-based practices that make teams stronger.

Our approach

Study how teams work and what blocks them

Research spans thousands of knowledge workers and
Fortune 500 leaders

Test and refine new ways
of working

Experiments inform products
and practices

Translate insights into clear practices for modern rhythms, rituals, and habits

Teams work better together and get the most out of the tools they use


From research to reality

Our research informs:

How Atlassian teams work

Shaping practices and ways of working internally

How we build our apps

Guiding product design with real team insights

How we support customers

Turning lessons from research into tools and guidance that help teams collaborate better

Meet the research team

Our Featured Research

Want more confidence in AI? Give it more context.

New Atlassian research finds the bigger predictor of whether AI helps at work isn’t how much people use it — it’s how much of their work it understands.

How one leader rebuilt his feedback loop with an AI agent

Most leaders think they’re good communicators. Fernando Garcia Valenzuela decided to find out.

AI polish makes it harder to spot problems. But there’s a quick fix.

Reviewers were 22% less likely to catch flaws in AI-polished drafts. Atlassian’s Teamwork Lab found a fix that takes five seconds.

When is AI useful, or just a habit? A Play/Pause break helps teams decide.

Knowing when to reach for AI tools at work – and when not to – is an important skill. Teamwork Lab shows you how to refine it.

You don’t need a team of AI experts. You just need one.

New research from Atlassian’s Teamwork Lab found that adding a single AI superuser made teams more likely to achieve a top score during ShipIt.

The tech we love to hate is the tech we’d hate to lose

New research from Atlassian’s Teamwork Lab finds that even as knowledge workers are uneasy about AI’s broader impact, they increasingly embrace it at work.

New research reveals how AI is making jobs bigger

New research from Atlassian’s Teamwork Lab finds that the more people use AI, the more their capabilities expand—suggesting AI is broadening what workers can do, not simply replacing them.

AI made your people faster. But it’s your office that’s slowing them down.

AI made individuals faster, but your office is still designed for the old bottleneck. Atlassian research reveals a new framework for the AI-enabled office.

New research shows honesty about AI use at work is backfiring

New research from Atlassian’s Teamwork Lab finds that workers who disclose using AI are judged as 10x lazier than peers doing identical work, unless their company has built a culture that celebrates it.

Stop counting who uses AI. Start finding who’s transforming with it.

At Atlassian, we’ve gone through three evolutions of how we measure employee AI adoption. Each time we changed the metrics, we learned something telling about what the old numbers were hiding.

Is AI flattening your team’s creativity? Here’s how to tell.

AI can make “good enough” thinking the default. Use this framework to spot the risks of AI over-reliance and decide when humans — not models — should lead.

The AI efficiency paradox: What to do when AI boosts productivity but not results

Atlassian’s new State of Teams survey of 12,000+ knowledge workers shows AI is helping individuals work faster, but business results aren’t catching up. Here’s why that gap exists and what leaders can do about it.

New grads are 1.5x more likely to use AI daily. Here’s why that matters for your hiring strategy.

Companies are cutting new grad hiring to save money. Atlassian research suggests they’re actually cutting their fastest path to AI adoption.

When doing more with AI isn’t enough: Three patterns quietly undermining your team’s impact

The AI productivity paradox is real. Here’s how to turn AI busywork into real impact.

Stop guessing at AI ROI: A four‑stage framework for real results

Stop guessing at AI ROI: A four‑stage framework for real results

How to shift your mindset from “AI as a tool” to “AI as a partner”

The real advantage of using AI comes from teaming up, not just speeding up.

How a simple team ritual drove a 34% jump in AI alignment

The story of AI at work is often told in big, sweeping terms: platforms, transformations, enterprise rollouts. Those things matter. But day to day, what actually shapes behavior is what teams talk about regularly. So instead of launching yet another AI program, Atlassian’s Teamwork Lab gave an AI upgrade to a ritual we already had: […]