Jira-native CMDB and asset management
Gain complete visibility into infrastructure dependencies to easily manage assets, quickly troubleshoot incidents, and minimize the downstream impact of changes.
Visualize how assets
View different asset dependencies and easily assess the impact of those relationships at a glance with a graphical view. It puts crucial asset information at your fingertips, wherever and whenever you need it.
and resolve issues faster
Mindville's Insight (now by Atlassian) helps IT teams reduce MTTR by showing teams what services are affected, and how each of those relates to the other. Insight adds context through visualization, allowing teams to understand the “who, what, when, and where” of any issue.
Insight workflow automation ensures quicker response times, minimum interaction, that licenses never expire, that maintenance always gets done in a timely fashion, and the people who need to know are always informed about what’s going on by assigning tickets automatically.
Build informative, real-time reports on areas like efficiency, cost, and performance. Their insights can help inform your decision making and how to optimize your ITSM processes and refine operations.