Improved performance for 6,000 users (and counting)
Atlassian continues to grow in popularity with National Bank employees. Denis and his team support almost 6,000 users and operating on Data Center means the overall team is able to access their mission-critical tool set whenever they need it.
One way the migration to Data Center has improved agility at the Bank is that users now have the ability to scale horizontally. For example, applications and servers can be spun up more efficiently using AWS Quick Start deployment templates. "When we upgraded from Jira 7.4 to Jira 7.10, we used Quick Start to create a new Jira instance from scratch and set up everything from the database to the file system automatically in a matter of minutes, compared to hours or days if we had had to set up a new stack manually. It’s given our colleagues greater agility during their workday,” says Nicolas Cordier, Atlassian Administrator.
The Bank also saw performance improvements. They ran “before and after” tests for response times on key actions. After moving to Data Center, they saw a significant improvement in response time for operations, including JQL and adding comments. Prior to implementing Data Center, Denis's colleagues approached him with performance concerns regularly. Now, they come to him for insights on how to better use the platform, and the team is able to deliver an even higher level of service.
“Once we onboarded teams onto Jira, they started to see the benefit of giving more visibility to colleagues, especially around backlogs. The result has been that we’ve been able to remove some silos between teams and projects, which has allowed us to embrace a more open way of working,” Denis explains.
To help further drive a culture shift, Denis and his team have made use of the Atlassian Team Playbook, running Health Monitor workshops to determine which attributes teams need to strengthen, and using plays to improve teams’ overall health. Forward-thinking efforts like these encourage and enable teams to work more openly.
“Working with greater agility helps us develop a connection with our clients, and this gives us an advantage over the competition. At the end of the day, we're trying to focus more on people instead of processes. Atlassian helps us do just that,” says Denis.